Audi Riverside - Service Center

I would like to make it clear that Alex Wong is the difference maker at service department. He will take care of you from A to Z. A++ difference maker at service department. He will take care of you from A to Z. A++ More

excellent service. Alex Ortiz and Alex Wong are very helpful and accommodating. they are good team. Alex Ortiz made me feel so comfortable and provided me a place to stu Alex Ortiz and Alex Wong are very helpful and accommodating. they are good team. Alex Ortiz made me feel so comfortable and provided me a place to study while waiting for my car. Thank you both for the good service. More

First Class Service The staff at Walter's Audi understands the value of their customers. Alex Ortiz was professional and courteous. He simplified the service process and The staff at Walter's Audi understands the value of their customers. Alex Ortiz was professional and courteous. He simplified the service process and kept in communication as needed. The service staff was timely and took proper care of my vehicle. Thank you for your professionalism! More

70K service and chronic brake squealing on 2017 Audi Q7 As always, Stacy Samuel was top notch in getting our vehicle serviced and making sure we were kept updated on its status. Where both Stacy and Da As always, Stacy Samuel was top notch in getting our vehicle serviced and making sure we were kept updated on its status. Where both Stacy and Dave Butler excelled was in helping us with a chronic problem we’ve had with the brakes on our 2017 Q7.. Audi of America hasn’t been helpful because squealing brakes aren’t a safety problem. Audi of America did send us an email that states:  “We work tirelessly to help you enjoy everything about your Audi”. Well for over 60,000 miles we’ve had a chronic issue that won’t allow us to “enjoy everything about our Audi”.  We’ve opened up multiple service orders requesting help on our issue because it causes us to be embarrassed that we’re driving an Audi. I want to clearly note that Walter’s Audi in Riverside has been as helpful as possible in dealing with this issue.  Both Stacy Samuel and David Butler represent the goal and mission statement set for the Audi brand. More

Wonderful service as usual. I will never take my business anywhere else. Thank you Alex Ortiz for always providing excellent service and communication with us. It’s always a pleasure to work with you. anywhere else. Thank you Alex Ortiz for always providing excellent service and communication with us. It’s always a pleasure to work with you. More

Great job AGAIN guys!!! Thank you for your concern and follow up. I always feel confident you will ensure my concerns will be listened to and addressed. follow up. I always feel confident you will ensure my concerns will be listened to and addressed. More

Very efficient and knowledgeable. Excellent communication. Complete review of work needed and cost, and choices with how to proceed. Stacy Samuel is one of the best service managers I have ev communication. Complete review of work needed and cost, and choices with how to proceed. Stacy Samuel is one of the best service managers I have ever worked with. She needs a large raise....... More

Went to Walter's Audi in Riverside for a Audi A6. Ryan Gonzalez our salesmen was very welcoming and friendly. His service was fast. Overall it was the best experience we had of buying a new car. The proce Gonzalez our salesmen was very welcoming and friendly. His service was fast. Overall it was the best experience we had of buying a new car. The processing was very quick. We would recommend Walter's Audi of Riverside. More

Great dealership. Everyone I have encounter has been wonderful and a pleasure to deal with. Lately its been service and Alex Wong has been fantastic! wonderful and a pleasure to deal with. Lately its been service and Alex Wong has been fantastic! More