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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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January 14, 2020

Alex was great. He has extensive knowledge of the Audi advanced engines. He really took care of me. He helped me come up with a plan to replace my tires in the future. More

by Sherrese
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jan 14, 2020 -

Audi Riverside responded

Thank you for leaving Alex this very kind review! He certainly is very knowledgeable in his field, and we are overjoyed that he could share his expertise with you. If there is anything more that he or the team may help you with, please do not hesitate to give us a call. We look forward to serving you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

January 09, 2020

Stacy Samuel at the Walter's Audi is amazing, her customer service is top notch. I can in for a leaking water pump, they put me in a courtesy vehicle and had my car ready by the end of the day. E More

by Edna b
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Audi Riverside responded

Edna, Thank you for leaving Stacy this very kind review! We are delighted to know that she has your confidence, and that she took great care of you and your automotive needs throughout your recent visit. We wish you safe travels and ask that you do not hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

January 06, 2020

Great customer service by Stacy in service Stacy in service is always been so wonderful and accommodating whenever I've had to bring my car in. Her customer service skills are excellent. More

by SLT8963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Audi Riverside responded

Thank you for leaving Stacy this very kind review! We are delighted to know that she always provides you with the quality service that you so much deserve. We wish you safe travels and look forward to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

January 01, 2020

Amazing service as usual. Brought my Q7 for the 65000 mile service and was taken care of like always. Great job Alex Ortiz. Keep up the great work with a smile. More

by Jaime17
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jan 02, 2020 -

Audi Riverside responded

Jaime, Thank you for your positive feedback! We appreciate you continuing to confide in our dealership with your automotive needs, and we are pleased that the quality of our service met your satisfaction once again. Please drive safely, and don't hesitate to let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

December 30, 2019

Once again I’m impressed with Walters Audi. Shout out to Stacy Samuel for her excellent customer care. She kept me updated throughout the entire service process. Pleased that my transmission was replaced be More

by Katherese12
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Audi Riverside responded

Kara, Thank you for sharing this excellent feedback! We are overjoyed that Stacy could get your vehicular needs taken care of- thoroughly and efficiently, and we are happy to hear that she kept you well-informed throughout the entirety of the process. It is our goal to ensure that our customers' experiences are as seamless as possible. Please let us know how Stacy and the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

December 28, 2019

Walter's Audi offers the Best Service! Michael Longridge at Walter's Audi was excellent, explaining exactly what work was done and the color coding results of the thorough inspection. My e More

by guilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Longridge
Dec 30, 2019 -

Audi Riverside responded

Guilia, Thank you for leaving us this wonderful review! We always aim to ensure that our customers' experiences are as exceptional as possible, and we are overjoyed that the quality of our service met your satisfaction. It certainly is our pleasure to serve you. Please don't hesitate to let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

December 16, 2019

Alex has been great while dealing with my R8. He’s been thorough with everything and responsive when it comes communication. Definitely look forward to building my service relationship with him and the res More

by Eric V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Dec 17, 2019 -

Audi Riverside responded

Eric, It is our goal to ensure that our customers' experiences are as seamless as possible, and we are delighted to know that Alex has been so helpful and attentive in dealing with your service needs. It is our pleasure to assist you in any way possible. Please don't hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

December 16, 2019

Love the service i recieve at Walters Audi...my service rep Alex Ortiz goes above and beyond to make sure all my service needs are met...also the whole staff is very friendly and helpful. More

by Lmflores15
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Dec 17, 2019 -

Audi Riverside responded

Thank you so much for your amazing review! Your safety and satisfaction are our priorities, and we are delighted to know that Alex always provides you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please let us know how our team may serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

November 27, 2019

Great Service as Always at Walters Stacy is always welcoming and and a pleasure to deal with. She is knowledgeable and always takes great care when we bring our car for service. We have More

by ieatoiewarh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wong
Nov 27, 2019 -

Audi Riverside responded

Thank you for leaving Stacy this wonderful review! We are delighted to hear that she always takes great care of you and provides you with the quality experiences that you so much deserve. She will be honored to know that she has your confidence, and we are certain that she will continue to offer you the same 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

November 26, 2019

Even do I've been in there more times than I'd like to cause the sales guy sold me a Lemon I enjoy Dealind with Stacy Samuel and alex wong and Ortiz Great friendly people who provide Excellent customer More

by ROBERTO RAVELO
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong
Dec 05, 2019 -

Audi Riverside responded

Roberto, Thank you for your 5-star review! We are so glad that our team could get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please let us know if there is anything more that our team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

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