Audi Riverside - Service Center

Stacy Samuel is always friendly knowledgeable Stacy Samuel was my service advisor for my car's repair. When I arrived, she greeted me with enthusiasm and extremely knowledgeable. I was impressed t Stacy Samuel was my service advisor for my car's repair. When I arrived, she greeted me with enthusiasm and extremely knowledgeable. I was impressed that she knew what my problem was when she inspected my car. She should or probably qualify to be one of Audi's technicians. My whole experience was very pleasant and they made it effortless for me to pick up and pay for my invoice. I paid it online before arriving and when I arrived, my car was ready to be picked up all repaired and cleaned. More

Alex Ortiz is always accommodating and professional. He and Stacy and the rest of the staff go the extra mile for great service every time. and Stacy and the rest of the staff go the extra mile for great service every time. More

75,000 mile service and repair of front suspension bushing My service adviser, Alex Wong, was absolutely the best. He kept me advised on the progress of the work being done on my car and made sure everything My service adviser, Alex Wong, was absolutely the best. He kept me advised on the progress of the work being done on my car and made sure everything was to me satisfaction. More

Great & Attentive Service Mike Longridge was very professional and attentive when I took my Audi Q5 in for service. He met me at my vehicle and took care of me, answering all Mike Longridge was very professional and attentive when I took my Audi Q5 in for service. He met me at my vehicle and took care of me, answering all my questions and concerns. He kept me informed of the status of my service with texts and videos. I appreciate his quality service and will continue to take my Audi to Walter's for all of my service needs. More

.Alex Wang, from the service department, was very professional in accommodating my schedule in both visits. He made me aware of an issue in my front tires and fixed a leak in my cooler which I was n professional in accommodating my schedule in both visits. He made me aware of an issue in my front tires and fixed a leak in my cooler which I was not aware of and without delaying me. Joshua was helpful in sharing my future options with Audi if I decided to replace my car. More

Great service and communication! They notified me right away when the car was inspected and as soon as they were finished. Beautiful loaner car as well! away when the car was inspected and as soon as they were finished. Beautiful loaner car as well! More

My Audi experience was special in a very positive way. Cory was extremely detailed and most interested in making sure I was pleased and happy with my vehicle. Josh early on made the difference, both so ca Cory was extremely detailed and most interested in making sure I was pleased and happy with my vehicle. Josh early on made the difference, both so caring, listening and delivering such quality care and follow through. I still today feel special with the Audi touch and concern for my Audi experience. Please know that theses two gentlemen made me special and happy. Thanks More

Stacy is excellent and makes you feel very welcome at this dealership. She comes across as very cordial while performing her task with utmost professionalism. She could be a great example for others in h this dealership. She comes across as very cordial while performing her task with utmost professionalism. She could be a great example for others in her profession. More

Outstanding Service Dept Walter's Audi provides excellent service. Stacy Samuels is professional, helpful and always on top of your vehicle during the service process. I've Walter's Audi provides excellent service. Stacy Samuels is professional, helpful and always on top of your vehicle during the service process. I've had consistently great service at this dealership. More

Great Company I have enjoyed the kindness, knowledge, courteous and all round attitude of Walter's Audi and especially my service person Alex Wong. Alex Wong and W I have enjoyed the kindness, knowledge, courteous and all round attitude of Walter's Audi and especially my service person Alex Wong. Alex Wong and Walter's Audi is why I drive from Los Angeles for my car to be serviced. The prices are good (I do think they could be decreased but I think like that about most things), if I have a problem, it is fixed without a problem or more money added on to the original price and if I can't bring the loaner car back within the time limit, it is not a problem; but I have never taken advantage of that. In short, I will keep coming back. More