Audi Riverside - Service Center

service alex wong was very welcoming and very helpful best service representative at this dealership made me feel super welcome and walked me over to the coff alex wong was very welcoming and very helpful best service representative at this dealership made me feel super welcome and walked me over to the coffee machine More

Excellent Service Alex Ortiz ensured my service was complete and comprehensive. He instilled trust through his professional and knowledgeable demeanor. His friendly an Alex Ortiz ensured my service was complete and comprehensive. He instilled trust through his professional and knowledgeable demeanor. His friendly and timely communication was awesome. More

Consistent exceptional excellence I recently purchased my first Audi at 21 — an A3 Premium Plus Quattro; I love it. Service I’m aware however, can be stressful & expensive, but due to I recently purchased my first Audi at 21 — an A3 Premium Plus Quattro; I love it. Service I’m aware however, can be stressful & expensive, but due to Audi’s trustworthy warranties & Walter’s fantastic relationships with their clients I sometimes want to stop by & just say hi! Afshin is great & I can’t wait to continue doing business with this specific dealership in the future, even if life takes me outside of the inland empire. Stacy as well, has the best humor & is so knowledgeable about what she does in her department & any question I have are clearly answered. My experience at this establishment is exceptional; work tediously with customer service everyday & appreciate these attributes in this dealerships team tremendously — you guys are doing it right! More

Perfect Dealership for Service Being from out of town we didn't buy our Audi at Walter's. Nonetheless they quickly scheduled our car for an Audi service update on our TDI emissions Being from out of town we didn't buy our Audi at Walter's. Nonetheless they quickly scheduled our car for an Audi service update on our TDI emissions system. It was easy to schedule and service advisor Mike Longridge met us at our car. He was friendly and informative. He listened to us and explained everything carefully. We were given a 2019 SQ5 as a loaner. The next day we picked up a sparkling clean 2014 A6 TDI that was running like the proverbial Swiss Watch. The best our TDI has run in a very long time. The tech did a great job and he also notified us of several other items needing attention. This was the best dealership experience we have had in along time, or the best ever. If we lived in the area we'd be customers at Walters. We have to add that we really like our Audi. Great car. More

Very easy and quick service Scheduled a Saturday appointment to have my Q7. When I arrived Mike Longridge came out and checked in my Audi. Everything moved along quickly. Very sa Scheduled a Saturday appointment to have my Q7. When I arrived Mike Longridge came out and checked in my Audi. Everything moved along quickly. Very satisfied with my service experience. More

Excellent Customer Service Stacy Samuel is an excellent Service Advisor and goes on and beyond to ensure the client is taken care of.... She always is in constant communication Stacy Samuel is an excellent Service Advisor and goes on and beyond to ensure the client is taken care of.... She always is in constant communication with me when my Q7 is in service providing me with updates. Thank you! More

Fast and Thorough Service I always have a good experience at this dealership. Mike Longridge provided exceptional service and answered any questions we had about the repairs be I always have a good experience at this dealership. Mike Longridge provided exceptional service and answered any questions we had about the repairs being done that day. More

Alex Wong - Thank you!! My morning started out pretty hectic with an unplanned visit to Walter's Audi. I called the Dealership to inform them that I was heading there. Alex g My morning started out pretty hectic with an unplanned visit to Walter's Audi. I called the Dealership to inform them that I was heading there. Alex greeted me explained what the issue was and got me back on the road the next afternoon! Thanks Alex!!! More

Great experience getting an alignment for our Q7 I had a good experience when I called and scheduled an alignment. My service rep Michael Longridge took care of the paperwork quickly and got me the I had a good experience when I called and scheduled an alignment. My service rep Michael Longridge took care of the paperwork quickly and got me the loaner car to I could continue on with my appointments without delay. When my car was ready, Mike called me and let me know it could be picked up. Everything was going smoothly when I was getting ready to leave my house to drive and pick-up our car the next day. When I went into the garage, I realized my water heater was leaking. Because that needed to be tended to right away, I called Mike and told him I would be about 4 hours late. He said no problem and thanks for the call. When I arrived later in the day, my Q7 was outside and ready for pick-up. I talked to Mike, he asked about the water heater and we completed the paperwork. I enjoy all the service reps I've worked with (Alex, Mike and Stacy). Fine team of people who make me feel like I have a relationship. More

Alex Wong Was very professional & courteous. He went above & beyond the call of duty. Also Syed Ali in sales is the best salesmen I have ever had the pleasure of doing business with. Whenever I decide t above & beyond the call of duty. Also Syed Ali in sales is the best salesmen I have ever had the pleasure of doing business with. Whenever I decide to purchase another Audi, I will definitely seek him out! More