Back

Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

Sort by
September 04, 2019

Excellent service Even though I got ra ecall letter I was little lazy to make an appointment. But I got a call from Walter's audi Riverside to made service schedule fo More

by Jaime318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivonne , Alex Wong
Sep 04, 2019 -

Audi Riverside responded

Jaime, Your safety and satisfaction are our priorities, and we are overjoyed that we could get your vehicular needs effectively taken care of. Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

September 04, 2019

Excellent Service Alex Wong was very helpful with the service and getting it done the same day. Good host for providing water bottle to me since that day was really hot More

by Jose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Sep 06, 2019 -

Audi Riverside responded

Jose, Thank you so much for your 5-star review! We are pleased that Alex could get your vehicular needs taken care of- effectively and efficiently. Please drive safely, and be sure to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

August 30, 2019

Smooth and easy! The service center is constantly fast, friendly and thorough. Stacy keeps updated and always covers my transportation. If you decide to wait for your More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Audi Riverside responded

Mo, Thank you for leaving us this 5-star review! We aim to ensure that our customers' experiences are as efficient and enjoyable as possible, and we are happy to hear that Stacy always takes great care of you throughout your visits. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

August 26, 2019

Stacy is great! We took our Audi in for service. Stacy Samuel was super friendly & helpful. And we received service quickly & had a loaner & were out the door within More

by jrob2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Audi Riverside responded

Thank you so much for your positive feedback! We are so pleased that Stacy could get you and your vehicle taken care of so efficiently. Please let us know how she and the team may be of further assistance to you in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

August 26, 2019

Stacy Samuel's is the best service advisor I drive 70 miles to have my car serviced at Walter's Audi. Stacy Samuel's is very professional and knows the product. she always communicates with you More

by bobjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Finn
Aug 27, 2019 -

Audi Riverside responded

Thank you so much for leaving Stacy and the team this wonderful recommendation! We are honored by your willingness to go the extra distance to work with us, and we are delighted to know that the quality of our service always meets your expectations. It is our pleasure to serve you, and we hope to do so for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

August 15, 2019

Audi service Staff was friendly and efficient. Took their time explaining what needed to be done and did the service I needed in a timely manner. Very pleased with More

by Tom935
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Audi Riverside responded

Tom, Thank you so much for your positive feedback! We are delighted to hear that our team provided you with the thorough and efficient service that you so much deserve. We wish you safe travels and look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

August 10, 2019

Great Service Engine light turned on and Alex is always willing to help. He updated me quickly throughout the day and gave me options on how I could proceed with t More

by Audietron2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Aug 12, 2019 -

Audi Riverside responded

Thank you so much for your excellent review! We are honored to have your confidence and are so pleased that we could swiftly get your recent issue resolved. Your safety comes first to us, and we will certainly continue to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

August 07, 2019

20k service Alex Ortiz and all of Walters Audi staff are always on top of their A-game! From the moment I drive into the service area to when my car is returned I More

by nunojossue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Aug 07, 2019 -

Audi Riverside responded

Thank you so much for your amazing review! We are so pleased that we could consistently put you at ease and offer you the quality service that you so much deserve. We look forward to continuing to provide you and your vehicle our best care in the future. Please don't hesitate to let us know how our team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

August 02, 2019

Very professional personality Took my audi A7 for service and i had my appointment at 9 am as soon as I pulled in they alex wong was already at the door just waiting to give the be More

by Wilton electric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Aug 02, 2019 -

Audi Riverside responded

Thank you so much for your wonderful review. It is our goal to make our customers' experiences as seamless as possible, and we are happy to hear that Alex was so quick and devoted to getting you and your vehicle taken care of. We appreciate your business, and we look forward to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

July 31, 2019

Outstanding service I highly recommend Stacy at Walters Audi in the service department . I’ve been dealing with Stacy for 10+years . She is always professional and goes a More

by M.Grau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Audi Riverside responded

Thank you for taking the time to leave Stacy this kind review and recommendation! It is a pleasure to know that she has your confidence, and that she consistently goes above and beyond to ensure your full satisfaction. We feel so fortunate to have your loyalty, and we look forward to continuing to serve you and your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

...
49
...