Audi Riverside - Service Center

Alex Ortiz, AKA Superman! Alex touched all the bases in terms of providing me help, going beyond the call of duty! He is special and deserves all the accolades given him. Alex touched all the bases in terms of providing me help, going beyond the call of duty! He is special and deserves all the accolades given him. More

Very good service This is my first to the service provider for vehicle recall. Michael Longridge's warm and thoughtful service left a very deep impression on me. This is my first to the service provider for vehicle recall. Michael Longridge's warm and thoughtful service left a very deep impression on me. Thank you very much for your professional and warm and thoughtful service. More

Service review My Audi Q7 went in for a 35,000 check. Stacy Samuel called to let me know that while checking my car they recommended new front brakes and rotors. I a My Audi Q7 went in for a 35,000 check. Stacy Samuel called to let me know that while checking my car they recommended new front brakes and rotors. I agreed and Stacy said she would let me know when the care would be ready the next day. She called and it was ready when we got there to pick it up. From beginning to end the service appt when smoothly because of good communication. Stacy Samuel has always taken good care of us and our cats and we always ask for her!!! More

Friendly & knowledgeable Service experience! As I stepped into the dealer, the service representative, Alex Wong, was friendly and quite knowledgeable about my A4 concerns! It was my first time t As I stepped into the dealer, the service representative, Alex Wong, was friendly and quite knowledgeable about my A4 concerns! It was my first time there and I will be bringing my A4 for any service needs! More

Excellent Customer Service Alex Ortiz provides great customer service, communication, updates on my car service, details on car service and future service needed. If you want g Alex Ortiz provides great customer service, communication, updates on my car service, details on car service and future service needed. If you want good service and a trust-worthy honest service advisor I reccomend Alex Ortiz. I request Alex Ortiz for my service appointments because I know my car will get quality care with good communication, timliness, and updates. More

Customer Service and Client Expectations Just wanted to thank Alex Wong and Walters Audi for exceptional services. Alex was very approachable and answered every question I had in regards to m Just wanted to thank Alex Wong and Walters Audi for exceptional services. Alex was very approachable and answered every question I had in regards to my A 3. Vehicle loaner service was quick and easy. I will be back for sure! More

Great Service Alex Ortiz is awesome. Always willing to go above and beyond to help customers. Walter's may not always be the cheapest but their staff is great. T Alex Ortiz is awesome. Always willing to go above and beyond to help customers. Walter's may not always be the cheapest but their staff is great. They are honest and work is done right the first time. More

Always positive and supportive Stacey Samuel did an outstanding job of booking and getting my accident repair work done in an efficient and timely manner. Price and time estimate we Stacey Samuel did an outstanding job of booking and getting my accident repair work done in an efficient and timely manner. Price and time estimate were right on the money. More

Great Customer Service This was my first time bringing my car to Walter's Audi and it did not disappoint. Alex Wong was very helpful and upheld the highest customer service This was my first time bringing my car to Walter's Audi and it did not disappoint. Alex Wong was very helpful and upheld the highest customer service standards. He kept me regularly updated and greeted me with nothing but politeness and respect. I was very pleased with my experience at Walter's Audi. More

60k maintenance check up Mr. Alex Wong went above and beyond to facilitate the process for our 60k maintenance check smoothly. At the time the vehicle was ready it seemed too Mr. Alex Wong went above and beyond to facilitate the process for our 60k maintenance check smoothly. At the time the vehicle was ready it seemed too late to drive back in traffic to return the loaner and pick up our vehicle but Mr. Wong arranged for us to have the loaner one more day. More