Audi Riverside - Service Center

Outstanding customer service I was so pleased with the ease of getting in and out for service. Alex Wong went above and beyond to assist me and ensure that I was taken care of! I was so pleased with the ease of getting in and out for service. Alex Wong went above and beyond to assist me and ensure that I was taken care of! My car was done earlier than expected. I loved the texting and email notifications for everything! Super easy and excellent service. More

Happy with my sevice The work was accomplished quickly and professionally. Stacey got me in and out as promised so I could keep an appointment and kept me advised regardi The work was accomplished quickly and professionally. Stacey got me in and out as promised so I could keep an appointment and kept me advised regarding the status throughout my wait.. More

See Stacy She has been there a long time and is on top of her game. Honest, caring, talkative, well rounded. Ensures she confirms all details prior to releasing She has been there a long time and is on top of her game. Honest, caring, talkative, well rounded. Ensures she confirms all details prior to releasing vehicle back to customer. More

First service was a breeze I came in for my first service and also to take care of a recall on my 2018 A3 and the process was a breeze. I was able to drop my car off and use a l I came in for my first service and also to take care of a recall on my 2018 A3 and the process was a breeze. I was able to drop my car off and use a loaner for the duration of the service. Mike Longridge was very thorough with his explanations of what service would be done to my car and that put me at ease. I couldn't have asked for a smoother process. More

Top notch customer service I Always feel welcome and appreciated at Walters. Alex Ortiz seems to take that extra step to make sure I am taken care of. Nice job. I Always feel welcome and appreciated at Walters. Alex Ortiz seems to take that extra step to make sure I am taken care of. Nice job. More

Alex Wong's support on piston replacement service. Alex Wong at Walters Audi provided quality, attentive support in the diagnosis and recommended piston replacement for the oil consumption issue on my Alex Wong at Walters Audi provided quality, attentive support in the diagnosis and recommended piston replacement for the oil consumption issue on my 2011 A4 2.0T. He took the extra time to explain the diagnosis and my options regarding repairs that were performed in May/June 2019. More

Very good as always Stacy has been great to work with. She is always quick to respond and has a great personality. I would recommend your dealership to anyone with an Au Stacy has been great to work with. She is always quick to respond and has a great personality. I would recommend your dealership to anyone with an Audi. More

Alex Wong is the one you should go for service Took my car in for an examination. Alex is professional and friendly. He even managed to get the work done at the same day. Totally recommend meeting Took my car in for an examination. Alex is professional and friendly. He even managed to get the work done at the same day. Totally recommend meeting with him! More

Good people Fiancé called and asked to get license bracket with appt. along with service/recall. Got there and they didn’t have bracket in stock. Got to admit, I Fiancé called and asked to get license bracket with appt. along with service/recall. Got there and they didn’t have bracket in stock. Got to admit, I was kissed but luckily Alex Ortiz was there and he made a bad situation much better. Alex went above and Beyond to make it a good visit and I appreciate that. There was another Alex working as well and he personally offered a hand to help me out. Sometimes things happen but these guys tried to make it right. Will definitely be back. More

Seamless Service I brought my car in for routine service, my service representative was very friendly, efficient, and understands customer service. I was very pleased. I brought my car in for routine service, my service representative was very friendly, efficient, and understands customer service. I was very pleased. Exceeded my expectations. More