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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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June 22, 2019

Walter’s Audi is a great dealership Top notch service from real professionals. My service advisor, Alex Wong, was very knowledgeable and quickly and efficiently got me in and out into my More

by bbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jun 24, 2019 -

Audi Riverside responded

Thank you for leaving Alex and our dealership this positive review! Providing top-notch service is certainly what we aim for, and we are pleased to know that you were so well taken care of throughout your recent visit. We look forward to working with you again when your vehicle is ready for its next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 18, 2019

PEACE OF MIND The service I was provided was very quick, quality based, and efficient. I have a brand new 2019 Audi Q7 Prestige and I had some minor concerns in re More

by gameover777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jun 20, 2019 -

Audi Riverside responded

Thank you so much for your excellent review! Providing quality and efficient service is what we aim for, and we are thrilled that our efforts met your satisfaction. Please let us know if there is anything more that Alex or the team may help you with in the future. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 15, 2019

Professional service and reasonable prices I was meet with Michael Longridge and he provided a lot of support - recommended what need to be done with a car; helped to find replacement parts; or More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Jun 17, 2019 -

Audi Riverside responded

Thank you for taking the time to share this great feedback! It is always a pleasure to hear from our customers, and we are delighted to know that your recent service visit went seamlessly. We appreciate your recommendation and will certainly continue to strive for efficiency in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 15, 2019

Outstanding Service Stacy Samuel is outstanding. She knew how to fix the difficulty I was having in programing the Home Link garage door opener on my brand new Q7. I wa More

by wp2911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Audi Riverside responded

Thank you so much for your excellent 5-star review! We are overjoyed that Stacy could seamlessly get your issue resolved. If there is anything more that she or the team may help you with, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 14, 2019

Always a great experience! Walter's Audi, and Stacy Samuel, have been assisting me with my vehicle for 5.5 years and I'd never go anywhere else!!! Always attentive service! More

by IvyFitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Audi Riverside responded

Ivy, Thank you for your excellent review! We are so appreciative of your continued business and are thrilled that Stacy could consistently provide you with positive experiences. We are honored by your 5 years of loyalty, and we look forward to serving you and your automotive needs for many more to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 14, 2019

Fast and friendly service Quickly set up an appointment, handled a recall item and service needed, kept me informed through the day in progress and car was ready and clean in t More

by Tcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Audi Riverside responded

Thank you for your 5-star feedback! We are happy to hear that your service was completed as efficiently and effectively as promised, and that Stacy took good care of you throughout your visit. We wish you safe travels and hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 14, 2019

Top notch service All I can say is the professionalism is top notch and Stacy knowledge was that above and beyond any other service employee that I have dealt with. More

by Salazar98.dr@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Audi Riverside responded

Thank you for sharing this amazing review! Stacy is certainly a wonderful asset to our team, and she will be honored to know how much you valued her service. We thank you for your kind words- on her behalf, and we hope to see you back here again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 13, 2019

Excellent customer service Came to Walters in Riverside for my Audi’s first service and Michael Longridge was my service contact he answered all my questions and got my service More

by Mirthagmarquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartoli, Mike Longridge
Jun 14, 2019 -

Audi Riverside responded

Thank you so much for your positive feedback and recommendation, Mirtha! We are so pleased that Michael could be of great assistance to you and make your first service visit as efficient as possible! We appreciate the opportunity to work with you, and we hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 06, 2019

Excellent Customer Service Mike Longridge provided me with excellent customer service by ensuring my full warranty benefits were applied! Saved me money on a part that needed to More

by Pluhrsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Jun 06, 2019 -

Audi Riverside responded

Thank you so much for your positive review! We are so pleased that Mike could ensure that your recent service experience was 5-stars all-around. If there is anything more that he or the team may help you with, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 03, 2019

Mike from the service dept. Mike was very helpful and answered any questions I had and made sure I was satisfied with any requests I had. Will definitely recommend anyone I know More

by Steezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Jun 04, 2019 -

Audi Riverside responded

Thank you for taking the time to share this positive review! We are delighted to hear that Mike took great care of you throughout your recent service visit. Please feel free to contact us if you ever have any further questions or concerns, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

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