Audi Riverside - Service Center

Recent service experiences with Alex Wong at Walters Audi. Visits a month apart to Walters Audi have been very gratifying, under Alex Wong's care. He's taken the time in each case to clearly explain problem di Visits a month apart to Walters Audi have been very gratifying, under Alex Wong's care. He's taken the time in each case to clearly explain problem diagnoses for my 2011 A4 2.0T. Alex's training and personal experiences with Audi vehicles contributes greatly to his attention to client concerns with their serviced autos. More

Excellent service Stacy Samuel has been taking care of me and now my 2nd Audi since 2010. She always has a smile and takes care of her customers. She is professional Stacy Samuel has been taking care of me and now my 2nd Audi since 2010. She always has a smile and takes care of her customers. She is professional and takes the time to explain any needs she feels your car needs. I look forward to going to Walter's just because of Stacy. Kathy Maramba More

Personalized care and service Alex was my service advisor and communicated with me every step of the way, didn't put pressure on me to fix the things i couldn't afford and even sen Alex was my service advisor and communicated with me every step of the way, didn't put pressure on me to fix the things i couldn't afford and even sent me a battery in the mail because he forgot to give it to me while I was there. Very comfortable dealership to wait in, work on the internet in private booths, and always provide a snack and water or coffee... can't beat Walter's! More

Excellent Overall Brought the car in to install a new electric pump, part of an earlier recall. Had an appointment with Alex Ortiz, who has been my service advisor for Brought the car in to install a new electric pump, part of an earlier recall. Had an appointment with Alex Ortiz, who has been my service advisor for most of my visits. As always, he made my visit easy with clear explanations, arrangements for Uber transportation, staying in touch with text messages and timely completion. We also discussed a future 4-wheel alignment service, after I get new tires. I also dealt briefly with friendly Stacy Samuels on my way out. More

Outstanding service I have purchased two vehicles from Walter's Audi in Riverside and worked with Syed Ali. He provided a stress free purchasing experience and he is ver I have purchased two vehicles from Walter's Audi in Riverside and worked with Syed Ali. He provided a stress free purchasing experience and he is very knowledgeable in regards to the vehicles he is selling. I have been extremely happy with both my purchases. Both my vehicles have been serviced solely at the Audi dealership and every time I have been at the service department I have been greet with friend employees who are very attentively to my needs. The most recent visit to the service department I had the pleasure of being taken care of by Stacy Samuel. She is very efficient, friendly and explains everything in detail. Walters Audi has fostered a great customer service staff and I am have been impressed every time to am there. More

Stacy Samuel!! Stacy is a fantastic service writer. She always goes above and beyond the call of duty for her customers. I am privileged to have her. Stacy is a fantastic service writer. She always goes above and beyond the call of duty for her customers. I am privileged to have her. More

New Car, excellent Sales oerson and excellent service person My experience with Walters Audi in Riverside was exceptional. Brett McKinley made the buying of my S5 truly easy and he was excellent in showing me th My experience with Walters Audi in Riverside was exceptional. Brett McKinley made the buying of my S5 truly easy and he was excellent in showing me the features of the car and expediting the deal. I returned for some service to install purchased accessory itema and Stacy Samuel did a fantastic job with her follow up and professionalism. Highly recommended delership! More

The Best!!! Stacy went out of her way to make my service wait go well. She obtained an Uber to the mall and my car was ready when she said it would. Car was clean Stacy went out of her way to make my service wait go well. She obtained an Uber to the mall and my car was ready when she said it would. Car was clean and ready to go. It's hard to find good customer service anymore but Walters gave me hope again. Thanks Stacy More

Great service Stacy did a great job . Walters never fails me. They had me in and put of there very quickly and took care of my audi . Stacy did a great job . Walters never fails me. They had me in and put of there very quickly and took care of my audi . More

Best Customer Service! I can't speak highly enough about Stacy Samuel. Her attentiveness and caring, throughout the entire process of having my vehicle repaired, was outstan I can't speak highly enough about Stacy Samuel. Her attentiveness and caring, throughout the entire process of having my vehicle repaired, was outstanding. I have not had any other dealer experiences like you get when you are at Walter's Audi, in Riverside. With Stacey there I'm sure I will always have a 5 star experience. More