Audi Riverside - Service Center

Quick turn around Stacey had me in and out of the service dept. with a loaner car in no time. She greeted me at pick up and Mike got me out of the service efficiently a Stacey had me in and out of the service dept. with a loaner car in no time. She greeted me at pick up and Mike got me out of the service efficiently at pick up More

No Appointment Service This is my second Audi from Walters. One of the main reasons is Stacey Samuel. I just brought my A5 Sportback for its first service on a Monday mornin This is my second Audi from Walters. One of the main reasons is Stacey Samuel. I just brought my A5 Sportback for its first service on a Monday morning with no appointment. Stacey greatest me at the door and my car was done by lunch! More

Routine Service Stacy Samuel welcomed me, took care of me, my car and even got me a Uber ride back and forth to work. She was very accommodating and friendly. It al Stacy Samuel welcomed me, took care of me, my car and even got me a Uber ride back and forth to work. She was very accommodating and friendly. It always a nice touch when they remember you by name, make friendly conversation and get the job done. Stacy did just that! She even gave me her direct number, so I can be sure to work with her every time I need assistance. Thanks Stacy - You rock!!! More

Stacy Samuels: The lifesaver! My car had a vibration during idling. I called Stacy and she had me take my car in. Once I turn my car over to her, I don't have to be concerned anymo My car had a vibration during idling. I called Stacy and she had me take my car in. Once I turn my car over to her, I don't have to be concerned anymore: She will handle it all. I feel completely confident and comfortable with her as my service writer. She keeps in touch with me, and Ibalways know what is happening with my car. No surprises. More

Great Customer Sevice Brought my car in to address some recalls. Alex Ortiz was on his game as usual. Thank you!!! Would consider purchasing my 4th Audi at Walters. Brought my car in to address some recalls. Alex Ortiz was on his game as usual. Thank you!!! Would consider purchasing my 4th Audi at Walters. More

Stacy is the Best Just had my S5 serviced and some repairs done at Walter's with Stacy Samuel. They did great work and I really felt that Stacy took care of me. She is Just had my S5 serviced and some repairs done at Walter's with Stacy Samuel. They did great work and I really felt that Stacy took care of me. She is honest and straightforward, and she looks after her customers. Would recommend. More

Air Bag Service I would like to express my appreciation for the fine service afforded to me by Stacy Samuel. She was instrumental in getting my air bag fixed on the I would like to express my appreciation for the fine service afforded to me by Stacy Samuel. She was instrumental in getting my air bag fixed on the spot. She showed great customer care in solving my problem in the least possible;e time. Her professionalism is to be commended at the highest level. I would be proud to deal with this Dealership for any future needs Vincent Flowers More

Excellent Service and Very Welcoming Atmosphere I took my vehicle in because I needed to have a side-view mirror replaced( the glass had de-laminated). I called to make an appointment with Stacy Sam I took my vehicle in because I needed to have a side-view mirror replaced( the glass had de-laminated). I called to make an appointment with Stacy Samuel and I was booked to be seen the next day. The ease of scheduling an appointment over the phone was excellent. When I arrived the next day, I was greeted with open arms by Stacy and she assured me that the service will be quick. As soon as I handed my keys over it seemed that no more than fifteen minutes had passed before I was given my keys back and my service was finished. The quality of work was excellent and the atmosphere at Walter's Audi is always incredible. I highly recommend working with Stacy, she makes you feel right at home at Walter's Audi and makes sure you have the best quality of service. More

Mr. Wong's World-Class Customer Service Had some issue with my car brakes and I brought it in for service. My service attendant was Mr. Wong. He went above and beyond answering my questi Had some issue with my car brakes and I brought it in for service. My service attendant was Mr. Wong. He went above and beyond answering my questions. He is the epitome of world-class customer service More

Excellent Service In today's economy, everything we do has become so impersonal, especially when it comes to buying a car. Fortunately, the folks at Walter's Audi still In today's economy, everything we do has become so impersonal, especially when it comes to buying a car. Fortunately, the folks at Walter's Audi still believes in good old fashion service. One of the deciding factors in buying my Audi from Walters was the future service. I know at some point in owning the vehicle, I will need to bring it into the dealership to be serviced. When I mentioned a minor issue to my service representative Alex Wong, without hesitation he took care of me. Trust me, if someone jumps at fixing your minor problems, they will be there to fix the major ones. I truly highly recommend Walter's Audi. More