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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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April 29, 2019

Great dealership great service center. Any time we have brought our Audi here the service has been thorough. Alex Wong at the dealership helped us and like all of the staff there, is very f More

by AudiRocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
May 01, 2019 -

Audi Riverside responded

Thank you so much for your wonderful review! Thorough and efficient service is what we aim for, and we are overjoyed that our efforts consistently meet your satisfaction. Please let us know what more we may help you with in the future. We look forward to the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 29, 2019

Service to my vehicle. My visit to Walter's Audi two weeks ago for service to my Audi was very satisfactory. My service person was Stacy Samuel who helped me and prepared th More

by audicar,777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Audi Riverside responded

Thank you so much for your excellent feedback! We are happy to hear that Stacy took good care of you throughout your recent service visit, as we aim to ensure that our customers' experiences are as seamless as possible. We wish you safe travels and look forward to continuing to provide you with quality service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 26, 2019

Easy and excellent service Alex Wong made the process easy and informative! I highly recommend going to see Alex, he is very knowledgeable about the service and answered all my More

by waaasabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Apr 29, 2019 -

Audi Riverside responded

Thank you so much for your 5-star review! It is wonderful to hear that Alex took good care of you, and that he ensured that each of your concerns were addressed and resolved. We thank you for leaving him this kind recommendation, and we look forward to working with you again the next time you are in need of service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 22, 2019

Excellent service Was very attentive made me feel welcomed explained in detail what service was going to be done. Would come back again for service on my vehicle. More

by ROWDYONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Apr 24, 2019 -

Audi Riverside responded

Thank you so much for your great feedback! We are delighted to hear that Mike provided you with welcoming and thorough service throughout your recent visit. Your satisfaction is so important to us, and we look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 22, 2019

Great Personal Service I took my vehicle in for a 55K service and a recall. Stacy Samuel met me as I drove in.The estimate was quickly written up. She provided a loner car More

by John Saltmarsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Audi Riverside responded

Hi John, Thank you for taking the time to share this positive feedback. It is a pleasure to hear that Stacy took good care of you, and we are overjoyed that the quality and efficiency of our service met your satisfaction. We aim to ensure that our guests' experiences are as positive as possible, and we look forward to doing so again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 18, 2019

Good service with awesome staff Walters dealership was excellent. Stacey was great. Friendly, kept me informed and my was serviced and the recalls were completed. Very appreciative o More

by allan.emby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Audi Riverside responded

Thank you for your positive review, Allan! We are delighted to know that Stacey took good care of you and your vehicular needs throughout your recent service. It is our pleasure to serve you. Please let us know if there is anything more we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 16, 2019

Service Stacy was great to work with Easy in and out Stacy explained details and was very satisfied with her service. I would highly recommend working with St More

by Stevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Audi Riverside responded

Thank you for leaving Stacy this kind review and recommendation! It is a pleasure to hear that she provided you with thorough and efficient service throughout your recent visit, and we are certain that she will continue to take great care of you and your vehicular needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 11, 2019

Best service writer ever!!! Stacy Samuel is an outstanding service writer! I texted her ahead to let her know that I wanted to bring in my car to have the recall issue addressed. More

by Amelya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber, , Jon Kienle
Apr 11, 2019 -

Audi Riverside responded

Thank you so much for your excellent feedback! It is a pleasure to hear that Stacy was so thorough in ensuring that every aspect of your service experience met your satisfaction. Please let us know if there is anything more that she or our team may help you with in the future. We look forward to providing you with the same efficient and reliable service again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 08, 2019

Excellent Service Had a routine maintenance on my wife's 2011 A6 3.0 - quick, easy and complete. Definitely a great service experience. Need to schedule my S4 next. Tha More

by ddwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Apr 10, 2019 -

Audi Riverside responded

Thank you so much for your 5-star review! We are happy to hear that your recent visit was seamless and efficient, and we hope to provide you with another top-notch dealer experience the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jon Kienle - General Manager

April 05, 2019

Trustworthy It’s been almost 7 years using service at Walters Audi that they are always trustworthy and doing a great job. I’m so happy for their service and ver More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Apr 05, 2019 -

Audi Riverside responded

Hi Bobby, Thank you so much for your wonderful review! We are so appreciative of your continued confidence, and we are overjoyed that our efforts consistently meet your satisfaction. Providing thorough and reliable assistance is so important to us, and we look forward to continuing to offer you the same quality service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

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