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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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March 23, 2019

Awesome maintenance support Stacey is phenomenal and provide timely, accurate and efficient support. Stacey always keeps up informed on the progress of repair and explains work More

by Dieseldriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Audi Riverside responded

Thank you so much for your 5-star review! We are happy to hear that Stacey consistently ensures that your vehicles are serviced efficiently and that you are well taken care of throughout your visits. It is our pleasure to serve you, and we look forward to continuing to provide you with quality service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 22, 2019

Great customer service Stacy is always so helpful and professional. She takes great pride in providing great service to her customers and follows through on her word. Couldn More

by Nadcrem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Audi Riverside responded

Thank you so much for your kind review and your confidence in Stacy's efforts! It's so great to hear that she consistently ensures that your service is completed as effectively as promised, and we are certain that she will continue to do so in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 22, 2019

First Service for Q5 Stacy Samuel provided wonderful customer service. I waited in the lobby and was able to get some work done by taking advantage of the Wi-Fi and outsta More

by Stephan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Audi Riverside responded

Hi Stephan, We are so delighted to hear that your first service visit was top-notch! Providing comfortable and hassle-free dealer experiences is what we aim for, and we look forward to continuing to do so in the future! Drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 22, 2019

Great people to work with Very knowledgable people, great additutes and very attentive. It was a great experience and would do it again. They had explained what problems were w More

by Bdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Mar 25, 2019 -

Audi Riverside responded

Thank you so much for your excellent feedback! We are happy to hear that our team took good care of you, and that your overall service visit was smooth and efficient. Please let us know if there is anything more we may help you with in the future. We look forward to the opportunity to work with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 21, 2019

Amazing Service Deparment To Walter's Audi Management: First off, I hardly ever leave reviews, but when someone continues to go above and beyond to assist me, that's when I More

by RyanP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Mar 25, 2019 -

Audi Riverside responded

Hi Ryan, Thank you for taking the time to leave Alex this amazing review and recommendation! It is so wonderful to hear of your confidence and satisfaction with the quality and efficiency of his service. Regardless of the vehicular issues that our customers bring into our service department, we treat every situation with the same detail and urgency. We are certain that Alex will continue to impress you with his efforts in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 19, 2019

Hassle-free experience I brought my car to Walter's Audi because I found several scratches on it and the car's windshield was cracked. They replaced my windshield perfectly More

by arvin.qiu
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Mar 20, 2019 -

Audi Riverside responded

Thank you so much for sharing this great feedback! Providing top-notch service is so important to us, and we are so glad that we were able to get your vehicular issues resolved- to your satisfaction. We wish you safe travels, and we ask that you do not hesitate to contact us if there is ever anything more we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 19, 2019

Service Dept and Stacy Samuel Consistently terrific service! I have taken my Audi A6 here since I bought it five years ago and won't go anywhere else! Stacy Samuel has been my ser More

by IvyFitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

Audi Riverside responded

Hi Ivy, We are happy to hear that Stacy has taken exceptional care of you and your Audi for the past five years, and it is wonderful to know that her efforts have earned your confidence. We appreciate you sharing this amazing recommendation, and we hope to serve you and your automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 18, 2019

Excellent Customer Service I have owned my Audi for several years now. Stacy would be the one I reached out to in case I need anything worked on my car or had any questions on. More

by jwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

Audi Riverside responded

Hi Johannes, Thank you so much for sharing this wonderful review. It is a pleasure to hear that she has impressed you with her service since your first experience working with her, and that she has ultimately earned your full confidence. We are certain that she will continue to provide you with the same quality customer and vehicular care for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 16, 2019

Excellent Professional Service Stacy has attended to servicing my Audi 8 and wife’s TT. A true Professional and Extra Attentive to every detail Recently, she arranged a loaner ca More

by AM/FM47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Audi Riverside responded

Thank you so much for your wonderful review! We are so pleased to hear how highly you think of Stacy's efforts, and that she consistently ensures that your service is completed as efficiently as promised. She will be so honored by your kind words and your confidence in her efforts, and we hope that her detailed service continues to impress you for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 15, 2019

Stacy is the backbone of Walters Service Center She is the only reason i continue to come to Walters. She makes everyone her top priority and is more like family than anything. I will continue to co More

by GHibner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Audi Riverside responded

Hi Gary, Thank you for leaving Stacy this wonderful review. It's so great that you can confide in her to provide you with personalized and quality service. She will be so honored to hear of your kind words, and we are certain that she will continue to take good care of you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

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