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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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March 15, 2019

Well taken care of I have been a customer of Walters Audi Riverside for several years and they have yet to disappoint me. Stacy took care of me the moment I walked in th More

by Ken11512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Audi Riverside responded

Hi Ken, Thank you for leaving Stacy this very kind review! We are so appreciative of your continued business, and we are overjoyed that Stacey ensured that your most recent experience working with us did not disappoint. We are so glad that she could make your visit as thorough and efficient as possible, and we know that she will do so again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 14, 2019

Stacy was awesome Since i got my car. I go to Walters Audi. Very Friendly and Stacy helps lot and give good deals. Help me understand all the techical words. More

by Akash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Audi Riverside responded

Hi Akash, We are so glad that Stacy could be of such great assistance to you! Please don't hesitate to contact us if there is anything more that our team could help you with in the future. Drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 14, 2019

Stacy Samuel the Key to why I purchase at Audi of Riverside I've been going to Walter's Audi in Riverside since 2004 and Stacy has always been my service advisor. Stacy is THE reason I still purchase Audi's. More

by TonyPou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Kienle, Andy Bartoli
Mar 18, 2019 -

Audi Riverside responded

Hi Tony, Thank you so much for taking the time to leave Stacy this incredible review! It is so wonderful to hear that she has provided you with the same quality and reliable service for over 15 years now. We are certainly very fortunate to have her as a part of our Walter's Audi team, and we are so delighted to know that she is equally as valued by her customers! Offering smooth and hassle-free dealer experiences is what we aim for, and we are sure that Stacy will continue to take exceptional care of you and each of your future vehicular needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 14, 2019

The service you expect from a premium car dealership Quality service that you'd expect from a higher-end car dealership. Alex Ortiz -- my service representative -- was a pro. He explained everything, f More

by tboudrot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Mar 18, 2019 -

Audi Riverside responded

Thank you so much for your wonderful review! We are proud to know that Alex kept you well updated and taken care of, and that the service that he provided met your expectations. We appreciate your willingness to go the extra distance to work with us, and we look forward to continuing to provide you with the same thorough and dependable service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 14, 2019

Never disappointed Walters Audi Riverside is the only place we bring our car for service. Stacy S. Always takes care of us and goes above and beyond to ensure we have th More

by Bphillips9298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Audi Riverside responded

Thank you for your 5-star review and your confidence in our service department! It is so great to hear that Stacy consistently provides you with great assistance and top-notch service experiences, and we are certain that she will continue to offer you nothing less in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 13, 2019

Great dealership, great service My service representative, Alex Ortiz had taken great care of me each time if visit for service or to look at what's new. Appreciate everything Walter More

by CharlieCox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Mar 14, 2019 -

Audi Riverside responded

Hi Charlie, We thank you for continuing to choose Walter's, and we are pleased that our efforts consistently seem to meet your satisfaction. Offering quality service is our priority, and we look forward to continuing to provide you with such in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

March 05, 2019

Oil change Alex Wong is awesome gentleman. He provide me great service. He use my oil change voucher that I am not aware of that still I have one oil change vouc More

by Zak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Mar 06, 2019 -

Audi Riverside responded

Hi Zak, Thank you so much for leaving Alex and our dealership this kind review and recommendation! We are pleased to know that you were well taken care of throughout your recent oil change. Top-notch service is what we aim for, and we look forward to continuing to provide you with such in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

March 05, 2019

Easy, Fast and Informational! Alex Ortiz at Walter's Audi in Riverside knew exactly what my car needed and made me feel at ease and sure that is what my car needed. Best customer s More

by Joelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Mar 06, 2019 -

Audi Riverside responded

Hi Joelle, Thank you so much for leaving Alex this kind recommendation! We are delighted to know that he put you at ease and ensured that your vehicle was thoroughly and efficiently taken care of. Please don't hesitate to let us know if there is anything more that he or the team may help you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

March 01, 2019

Efficient and friendly My service rep, Alex Wong met me when I drove into the service area. He listened intently and when my service was done, he followed up on every item I More

by Car nut
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Mar 01, 2019 -

Audi Riverside responded

Thank you for sharing this excellent feedback! It is a pleasure to hear that Alex took such good and efficient care of you throughout the entirety of your recent service visit. Please let us know if there is anything more that he or the team may assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

February 28, 2019

Swift service Prompt and good service. Friendly staff and Michale helped me very well. Appreciate the loaner car provided too. I will continue coming to this dealer More

by Kyla737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Mar 01, 2019 -

Audi Riverside responded

Thank you for your 5-star review, Kyla! We are happy to hear that Mike and the team could be of such great assistance to you during your recent service. Efficient and effective service is what we aim for, and we look forward to providing you with such in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

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