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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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January 16, 2019

Great service from Stacy Samuel Stacy Samuel continues to provide great service after all these years for my A4. Highly recommend her. A4 first service was done with her 15 years a More

by S Banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Audi Riverside responded

Thank you for leaving Stacy this great review! It's a pleasure to hear that her quality service and attention to detail has kept your Audi running smoothly for the past 15 years. On behalf of Stacy and the entire team, we look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

January 09, 2019

Excellent Service & Unmatched Customer Service I recently brought my A4 in for recall maintenance and the hospitality of Ms. Samuel and staff was unmatched. The service rendered on my car was excel More

by arwilliams24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Audi Riverside responded

Thank you so much for your amazing review! It is a pleasure to hear that Stacy took such good care of you during your recent visit, and we are proud to hear that she left you both satisfied and impressed with your service. It is our pleasure to serve you, and we hope that you think of us again the next time you are in need of automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

January 07, 2019

Great service Went to Walters Audi for my first maintenance service and Alex Wong took care my car with great manner and carringness. He spent decent amount of time More

by 497836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jan 09, 2019 -

Audi Riverside responded

We are delighted to hear that Alex was thorough in getting your concerns and vehicular needs taken care of during your recent visit, and we appreciate you taking the time to share this positive feedback. Please let us know how else we may serve you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

January 05, 2019

65k mile service I was an early morning drive up customer, Michael Longridge came right out, greeted me with a good morning. And immediately proceeded to write down my More

by Aldawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Jan 07, 2019 -

Audi Riverside responded

Thank you for taking the time to share your experience with us! We are overjoyed that Mike took such good care of you throughout the entirety of your visit, and that your overall experience was smooth and efficient. It's an honor to know that he has earned your confidence, and we look forward to continue serving you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

January 04, 2019

prompt, courteous and thorough My service representative was ready to help me when I arrived and he asked appropriate questions to get to the point of my visit. My salesperson, Jos More

by socalaudi18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rambow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Audi Riverside responded

Thank you so much for your great feedback! We are happy to hear that our team could be of such great assistance to you throughout your recent service visit. We are honored by your kind words and confidence in our dealership, and we will certainly continue to strive to provide you with the same thorough and efficient service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

January 03, 2019

First Class Service Walters is a first class operation. Service and sales people are friendly and professional. The loader car we were given was top notch too. I look fo More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Audi Riverside responded

Hi Dave, We are pleased to hear that Stacy and the team took good care of you during your recent visit, and we appreciate your confidence in our efforts. We thank you for your kind words and look forward to continue serving you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

January 03, 2019

Always Great Service I have been coming to Walters since 2005 and I have always had great experiences with the staff. Stacy Samuel has consistently provided great communic More

by CarguyDV61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Audi Riverside responded

Thank you for taking the time to leave this wonderful review! We are thrilled Stacy has consistently provided you with thorough service that you can rely on. We are so appreciative of your 14 years of loyalty, and we are certain that Stacy will continue to offer you the same quality customer and vehicular care in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

December 27, 2018

Alex Ortiz for president! Painless and great experience! Working with Alex Ortiz has always been pleasant and never any issues during the experience, by far the best dealer service experience I have ever rec More

by Jayurieta13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Dec 28, 2018 -

Audi Riverside responded

Thank you so much for leaving Alex this very kind review! We are happy to hear that he took such good care of you throughout your recent service visit, and it's great to know that you consistently have smooth and enjoyable experiences working with him! We look forward to continuing to serve you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

December 26, 2018

Great experience! Alex is very knowledgeable and very accommodating. Had worked with another dealership in west covina and I was not happy with the games they played. More

by Darrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Dec 27, 2018 -

Audi Riverside responded

Thank you for sharing this positive feedback! It is so great to know that Alex took such good care of you during your recent service visit, and we hope that you will continue to confide in our service team for your automotive needs in the future! Drive safely, and be sure to follow us on Facebook for future specials and updates. Regards, Jon Kienle - General Manager

December 26, 2018

Great service Thank you for being my service advisor, Alex Ortiz, that you guys are awesome! Both very thoughtful and convenient that I can feel that you are real More

by Bob1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Dec 27, 2018 -

Audi Riverside responded

Hi Bob, Thank you for leaving Alex this kind review! It is wonderful to hear that you feel so well taken care of each time you join us for service, and we are certain that Alex will continue to provide you with the same thorough and accommodating assistance in the future! We look forward to working with you again. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

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