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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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October 26, 2018

Excellent. Will buy again and agasin We bought our fourth Audi from Walter's and found them to be honest and forthright. They exceeded our expectations and found that follow up service w More

by Ralph Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartoli, Todd Bellis
Oct 29, 2018 -

Audi Riverside responded

Hi Ralph, Thank you so much for taking the time to leave us this incredible review. We are honored to have your confidence, and pleased to know that you had such an exceptional experience working with Stacy and the team. We appreciate your recommendation, and we would love the opportunity to serve you again in the future. Congratulations on your new Audi, and drive safely. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

October 25, 2018

Good service Was happy on the experience he has very helpful ..and walk me through what was done to my s5 will be dealing with him from now on More

by Clara83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Oct 26, 2018 -

Audi Riverside responded

Hi Clara, Thank you so much for your positive review! We are so glad that Alex could be of such great assistance to you during your recent service visit, and it is so wonderful to hear that he has earned your confidence. We are sure that he will continue to take good care of you and your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

October 25, 2018

Excellent Service! Excellent customer service! Thank you Alex Ortiz for Keeping your clients informed on the status of the vehicle. Highly recommend Walter’s Audi of Riv More

by Dance2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 26, 2018 -

Audi Riverside responded

Thank you so much for your kind recommendation and your confidence in our dealership! We are delighted that Alex took such good care of you during your recent visit, and we look forward to continuing to provide you with the same top-notch service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

October 24, 2018

sos on dash help me Alex Ortiz has always been great working with. Came in on a Saturday with an sos problem on my way on to the airport set me up for Tuesday when I came More

by Ed and Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 26, 2018 -

Audi Riverside responded

Hi Ed, Thank you so much for leaving us this positive feedback! We are overjoyed to hear that Alex and the team were able to get you in and have your vehicular issue resolved- promptly and efficiently! Your safety comes first to us, and we look forward to continuing to secure it in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

October 23, 2018

RS5 Service Anthony Perez was excellent, he kept me informed of the progress on my vehicle while it was being service. Parts had to be ordered from the East coas More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
Oct 23, 2018 -

Audi Riverside responded

Hi Keith, Thank you for your excellent rating! It's a pleasure to hear that Anthony was so thorough in ensuring you were well taken care of throughout your recent service visit. It is our goal to enhance our guest experiences in any way possible, and we hope you will continue to confide in our efforts for your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

October 23, 2018

Always a Great Experence with Stacy Samuel Stacy always makes you feel at home and important. Stacy is concerned about you and your needs. Its always a good experience to visit Walters Audi More

by GaryH1734
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Audi Riverside responded

Hi Gary, Thank you so much for taking the time to leave Stacy this very kind review. It's so great to know that she consistently takes such good care of you, and that she and the team always ensure that you are content and well-accommodated throughout each of your visits. We look forward to continuing to provide you with excellent service experiences in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

October 23, 2018

Great service Alex Wong was a true pro. Had a great experience at the dealership. Simply flawless from beginning to end. I would definitely recommend thanks Alex! More

by Arob1324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Oct 24, 2018 -

Audi Riverside responded

Thank you for taking the time to leave Alex this kind recommendation! We are so delighted that he provided you with such a remarkable service experience, and we are pleased to have earned your satisfaction. We hope that you think of our team again when you are in need of further automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

October 22, 2018

Service to my A3 I gave this rating because I had my car perfectly serviced with the whole battery issues. The battery issues were making my lights not go on in the tr More

by Jose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Oct 23, 2018 -

Audi Riverside responded

Hi Jose, Thank you so much for taking the time to leave us this excellent rating! We are so glad that Alex and the team were able to resolve your vehicular issue for you, and we are pleased to hear of your contentment with your service. It is our pleasure to assist you, and we hope that you will continue to confide in our team for your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

October 22, 2018

35000 mile service 2016 A5 Stacy Samuel is always very polite and professional. She is a pleasure to do Business with. Each time I schedule with her, the experience is always e More

by vernorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Audi Riverside responded

Thank you so much for your kind feedback. It's a delight to hear that you consistently have positive experiences working with Stacy when you join us for service. She will be so pleased to hear of your confidence in her efforts, and we are sure that she will continue to take good care of your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

October 17, 2018

Great service Went in for my 40k service and Alex Ortiz was able to take care of everything. I rely on him and feel that my car is in good hands whenever I have to More

by Audietron2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 17, 2018 -

Audi Riverside responded

Thank you for leaving Alex this kind review! It is so wonderful to hear how confident you are in his service, and we are pleased that he consistently takes such thorough care of your vehicular needs. We are sure that he will continue to provide you with the same reliable assistance in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

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