1,186 Reviews of Audi Riverside - Service Center
Awesome Dealership Purchased my vehicle here and have taken my A4 here several times. Always a pleasant experience. Have always been greeted and treated with friendlines Purchased my vehicle here and have taken my A4 here several times. Always a pleasant experience. Have always been greeted and treated with friendliness and respect. Most recently, Alex Wong was fantastic - seemed to be determined to find the root of the problem. Still have issues with the vehicle, however, and hope to have the problem diagnosed and fixed. More
Service accomodation service appt miscommunication and service was booked. Alex Ortiz managed to get our auto serviced instead of rescheduling. It is 40 minute drive to Wa service appt miscommunication and service was booked. Alex Ortiz managed to get our auto serviced instead of rescheduling. It is 40 minute drive to Walters, but worth the drive. Everything done quickly and a free car wash to boot. Thanks Alex for the personal service. You made a bad experience bloom into a good one. I LOVE YOU GUYS. Thanks More
Service at Audi Stacy Samuel, in one word, amazing. She’s personable and kind. I’ve been there twice now. She remembered my name and acknowledged me as I walked throu Stacy Samuel, in one word, amazing. She’s personable and kind. I’ve been there twice now. She remembered my name and acknowledged me as I walked through the door. More
Outstanding, a comfortable and honest environment A couple of years ago, I would not have given such a high rating on my experience; however, since Alex Ortiz became my service consultant, that all ch A couple of years ago, I would not have given such a high rating on my experience; however, since Alex Ortiz became my service consultant, that all changed. Alex treats me like a worthwhile customer. He is warm, friendly, and most of all he listens. With all honesty, last year (2017), I was going to do one last service with Walter's Audi and move on to a mechanic in town. Alex changed that. This year I didn't dread taking my car to the dealer, because I knew Alex would be there. I knew he would be polite, sincere, and easy going; he did not disappoint. I will continue to use Walter's Audi for my car's services, and [because of Alex] I've even been entertaining an idea to trade-in my car for a new Audi purchase. More
Excellent service! Helpful and honest. I wish you guys an excellent business. I recommend this dealership and service center to everybody. My A6 has been well taken car Helpful and honest. I wish you guys an excellent business. I recommend this dealership and service center to everybody. My A6 has been well taken care of. More
I appreciate your help I want to thank Mrs. S Samuel for her good service She gave us great help. And she was patient with us and she tries to understand what we need for I want to thank Mrs. S Samuel for her good service She gave us great help. And she was patient with us and she tries to understand what we need for our car More
Perfect execution Alex Wong was very helpful in assisting me service my Audi. He was empathetic, knowledgeable, and a pleasure to work with, with our a doubt best expe Alex Wong was very helpful in assisting me service my Audi. He was empathetic, knowledgeable, and a pleasure to work with, with our a doubt best experience. More
Standard Service Hello, I came in on a weekend for a standard service and was assisted by Mycal Heffner. He was friendly, efficient and had me in and out in no tim Hello, I came in on a weekend for a standard service and was assisted by Mycal Heffner. He was friendly, efficient and had me in and out in no time. I love coming to this place because they always take care of me! More
Oil change Every time I go into the dealership I always have a good experience. Alex Ortiz is the guy to go to. The facility is always clean and provide you with Every time I go into the dealership I always have a good experience. Alex Ortiz is the guy to go to. The facility is always clean and provide you with some coffee, water or even some fruit while you wait. More
Accomodating I had to return to Audi to get my brakes and windshield wipers replaced. Mycal was very helpful and accommodating. He called an uber to drop me off an I had to return to Audi to get my brakes and windshield wipers replaced. Mycal was very helpful and accommodating. He called an uber to drop me off and pick me up from work so I can get the service done that day. Thank you for your help and getting me in and out of the dealership. More