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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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September 25, 2018

Outstanding Service Anthony Perez was a great service consultant for my Audi A3 . He communicated with me the kind of service that will be provided effectively and very e More

by jcmr78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
Sep 26, 2018 -

Audi Riverside responded

Thank you for taking the time to leave Anthony this kind recommendation! It is a joy to hear that he was so communicative and efficient throughout the entirety of your recent service visit. We are pleased to offer you our best care, and we are sure that he will do the same the next time your Audi A3 is ready for service. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

September 25, 2018

Excellent client service officer I have several times visited Audi service center at the Riverside Auto Center. The client service executive staff Mycal Hefner was friendly and warm t More

by jonmasli
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mycal Heffner
Sep 26, 2018 -

Audi Riverside responded

Hi Jon, Thank you so much for your kind rating. We are delighted to have the opportunity to continue working with you for each of your service needs, and it's so great to hear that your recent experience with Mycal was so pleasant. It is our pleasure to ensure that your vehicle remains in its best condition. Please let us know what more we can do for you in the future, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

September 24, 2018

Excellent service Alex Ortiz was excellent. He listened, he was friendly. He helped me in every area. He made sure everything was done. I think he is one of your best e More

by Randy4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 26, 2018 -

Audi Riverside responded

Hi Randy, It is a pleasure to hear that you think so highly of Alex. We are so glad that he provided you with such thorough service and that he ensured that both you and your vehicle were taken care of. We are so appreciative of your 5-star review, and we hope to be given the chance to offer you the same remarkable service again in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

September 24, 2018

Great and efficient service Alex Ortiz was a great service consultant for my Audi Q7. He communicated with me the kind of service that will be provided effectively and very effic More

by Steffi Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 26, 2018 -

Audi Riverside responded

Hi Steffi, Thank you for taking the time to leave Alex this great review. We are glad that he was so thorough in ensuring that your vehicle was well taken care of and that you were fully informed of each of your services. We hope that you will think of us again the next time you are in need of automotive assistance. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

September 17, 2018

Awesome awesome awesome Walters Audi is great family fun friendly environment. A beautiful dealership for any service, and or buying your next car. A very welcoming dealers More

by Daniella216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ortiz, Alex Ortiz
Sep 19, 2018 -

Audi Riverside responded

Hi Daniella, Thank you so much for your splendid review! We are delighted to hear that you are so confident in our dealership, and we appreciate you taking the time to leave us this recommendation. We strive to provide our guests with nothing short of exceptional service, and we look forward to continuing to do so for you in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

September 13, 2018

Excellent customer service They kept me updated, they took my car in on a moments notice and gave me a loaner ! They are top notch, professional and friendly ! Couldn’t ask for More

by Kp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mycal Heffner
Sep 14, 2018 -

Audi Riverside responded

Thank you so much for taking the time to leave us this great review! We're so delighted that Mycal and the team took such good care of you during your recent visit, and that your service was completed so efficiently. We hope to hear from you again the next time you are in need of automotive assistance. Please feel free to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

September 13, 2018

Customer service is amazing Alex Ortiz, has been amazing with everything. I can’t express how thankful my husband and I are. We took in our Audi for a windshield replacement and More

by Sanchez,Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 14, 2018 -

Audi Riverside responded

Hi Erika, Thank you so much for sharing this great feedback! We are so delighted to know that Alex was so thoroughly communicative, informative, and efficient. It is our joy to provide you with our best service, and we appreciate your recommendation and your confidence in our service. We look forward to serving you again in the future. Please feel free to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

September 05, 2018

Visit for scheduled maintenance I always get great service from Stacy and every other service department member. I just had minor scheduled maintenance done, but as usual, the custom More

by Citizen.mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Audi Riverside responded

Thank you so much for taking the time to leave Stacy and the service team this great review! We are delighted to hear that you are consistently so satisfied with the service they provide for you, and we look forward to continuing to take good care of you and your vehicular needs in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

August 30, 2018

Quick. Seamless. Great people. Came in for a recall and the process went smoothly. When I came back I came back to a clean hand washed car. I would come back again. More

by AudiA62006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mycal Heffner
Aug 31, 2018 -

Audi Riverside responded

Thank you for taking the time to share your feedback! It is a joy to know that your recent visit was smooth, thorough, and efficient. We are delighted to hear of your kind words, and we can't wait to work with you again next time! Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

August 30, 2018

Walters service If you go to get your car serviced make sure to ask for Stacy Samuels. You will not be disappointed. She was very friendly, helpful and knowledgeable. More

by Keleigh520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Audi Riverside responded

Thank you for taking the time to leave Stacy this recommendation! It's a pleasure to know that she was able to share her expertise with you and offer you such great assistance! We look forward to working with you again the next time you are in need of service! Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

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