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1,186 Reviews of Audi Riverside - Service Center
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August 30, 2018
Service Stacy goes above and beyond for her customers. She works hard and puts in a lot of heart and passion into her work. She was able to deal with our fru Stacy goes above and beyond for her customers. She works hard and puts in a lot of heart and passion into her work. She was able to deal with our frustrations with the dealership and was very patient when listening to us venting. The dealership is so lucky To have her work for them. More
by LidiaTekin1
Employees Worked With
August 29, 2018
Great experiance My Service Representative is Stacy Samuel and she is the face of the dealership when I come in for service. If she doesn't do a great job the dealersh My Service Representative is Stacy Samuel and she is the face of the dealership when I come in for service. If she doesn't do a great job the dealership fails....she always does a GREAT job. Car was fixed and delivered clean and on time. If you go to Walter's Audi for service ask for Stacy. More
by Russ
Employees Worked With
August 28, 2018
Recall service Despite the obvious concern about getting a recall notice, I was more than happy to go to the Walter's Audi service department to handle this issue. W Despite the obvious concern about getting a recall notice, I was more than happy to go to the Walter's Audi service department to handle this issue. Why? Well, the service technicians are so gracious and helpful, the waiting area is stocked with coffee and pastries (thanks!) and it was a no-charge item. Plus, add to this a complimentary car wash. My 12 yr old A4 was feeling pretty happy and so was I. Mycal Heffner seems to remember everyone - and made sure I was set up to wait. My service was done ahead of schedule. I own 2 Audi sedans now. I know my vehicles are in good hands. More
by Lori_anne
Employees Worked With
Mycal Heffner
August 28, 2018
Awesome dealership Mycsal Heffner is very nice that work with. I would definitely recommend this service department. I have taken my Audi here for 3 years and NEVER an i Mycsal Heffner is very nice that work with. I would definitely recommend this service department. I have taken my Audi here for 3 years and NEVER an issue!!! More
by Zoe
August 27, 2018
Painless Service Visit Service Advisor Alex Ortiz went out of his way to make my service visit quick and efficient. My A4 went in for a minor recall issue, and Alex was top Service Advisor Alex Ortiz went out of his way to make my service visit quick and efficient. My A4 went in for a minor recall issue, and Alex was top notch as always. More
by Poorsha
Employees Worked With
Alex Ortiz
August 27, 2018
Battery replacement Mycal Heffner helped me get in quickly early on a Saturday morning. Diagnosed the issues with my vehicle and recommended a battery replacement. Thanks Mycal Heffner helped me get in quickly early on a Saturday morning. Diagnosed the issues with my vehicle and recommended a battery replacement. Thanks for the help Mycal More
by Aldawg
Employees Worked With
Mycal Heffner
August 27, 2018
Awesome experience! I went for my 10,000 mile service and it couldn’t have been more pleasant. I’ was greeted by a service advisor and he took me to their lobby. Anthony I went for my 10,000 mile service and it couldn’t have been more pleasant. I’ was greeted by a service advisor and he took me to their lobby. Anthony Perez was finishing up with a client, but promptly came in and introduced himself. Anthony offered me transportation to have lunch or to the mall close by. I opted to stay and Anthony let me know there was coffee, pastries and bottled water. Walter’s Audi has never disappointed and Anthony was professional most important friendly. More
by Amofyrwyf
Employees Worked With
Anthony Perez
August 27, 2018
Alex Ortiz is the man to go if you need to take care of your I went to Audi of Riverside in order to get an oil change Mr. Ortiz was kind enough to help me and made the process very easy and painless without wa I went to Audi of Riverside in order to get an oil change Mr. Ortiz was kind enough to help me and made the process very easy and painless without wasting any time he handed me the keys for a brand new Audi and I had a great pleasure of meeting him at the same time my car is well taken care of I will visit next time I need a service thank you guys very much More
by Mir Jalal
Employees Worked With
Alex Ortiz
August 23, 2018
Great customer service but poor service Mychel Heffner had great customer service and I was treated excellent while dropping my car off, however I am very unhappy with the decision that the Mychel Heffner had great customer service and I was treated excellent while dropping my car off, however I am very unhappy with the decision that the service technicians were unable to work on my car, just because it had aftermarket parts. An audi is still an audi even though aftermarket parts were put on my 2004 s4. More
by xHEATHENx
August 21, 2018
Awesome Customer service. I’ve been going to this dealership for the past 7 years and my service advisor Stacey Samuel has always been there to help me with my car service. Sh I’ve been going to this dealership for the past 7 years and my service advisor Stacey Samuel has always been there to help me with my car service. She is very pleasant and makes the time go by whether I I wait for my car or take a complimentary ride home or to the mall while my car is being worked on. More
by Andy2sou
