Audi Riverside - Service Center

Great service! Came in for a recall, a day early. Oops. But no problem! Mike made sure they could accommodate me that day and got me a loaner car. Got my car bac Came in for a recall, a day early. Oops. But no problem! Mike made sure they could accommodate me that day and got me a loaner car. Got my car back by the end of the day, nice and clean. Great Service! More

First-Class Customer Service It was my first Audi service visit and my appointment person, Stacy, was busy with another customer....Mr. Heffner not only checked my car in, he answ It was my first Audi service visit and my appointment person, Stacy, was busy with another customer....Mr. Heffner not only checked my car in, he answered all my questions patiently and with a smile. After I left the dealership, he also took the time to send me a text message with the answer to my follow up question. He definitely gave me the VIP treatment. He deserves recognition from giving out first-class customer service More

repair to my old A4 Anthony Perez was my service employee and helped me sort out the business of caring for an 11 yr old Audi A4. I was able to do the repairs I chose and Anthony Perez was my service employee and helped me sort out the business of caring for an 11 yr old Audi A4. I was able to do the repairs I chose and left that I was able to rely on the advisor for helping me decide. Even though abut a month later, I bought another Audi, I am keeping my 2007 A4 and hopefully will keep her running with the service department at Walter's Audi. More

Excellent service Stacy has been my service rep for several years at this dealership and has always been very professional and helpful to accommodate and assist me. Stacy has been my service rep for several years at this dealership and has always been very professional and helpful to accommodate and assist me. More

Excellent Audi repair appointment My appointment was handled with extreme professionalism from beginning to end. The staff was friendly and extremely helpful, and I was given a loaner My appointment was handled with extreme professionalism from beginning to end. The staff was friendly and extremely helpful, and I was given a loaner which made the length of the service not a problem for me. More

Recall Alex did an awesomely me job take my care of us. He really worked with us in getting our service transferred from ontarios, a loaner car, and a pick u Alex did an awesomely me job take my care of us. He really worked with us in getting our service transferred from ontarios, a loaner car, and a pick up date due to how farmaway we live. More

Great Was treated great, kept me updated on what was going on. Stacy would call with updates and Alex was great when I dropped off and picked up car, Stacy Was treated great, kept me updated on what was going on. Stacy would call with updates and Alex was great when I dropped off and picked up car, Stacy was busy assisting other customers, good customer service More

Excellent experience good facilities I have an excellent experience of this dealership through Mr. Alex Ortiz. You know this is my first time to bring my car to Walter’s Audi. I met Mr. A I have an excellent experience of this dealership through Mr. Alex Ortiz. You know this is my first time to bring my car to Walter’s Audi. I met Mr. Alex Ortiz he is very kind, respectful and knowledgeable about his work. He is very good advisor he is very accommodating and he explain well about the car and everything. For me, he is one of the asset of the Walter’s Audi Company. More

10000mile checkup Great service, prompt, got a loaner to get to the mall. Car was ready sooner than expected. Staff were very hospitable, knowlegable and informative as Great service, prompt, got a loaner to get to the mall. Car was ready sooner than expected. Staff were very hospitable, knowlegable and informative as to what was done and the status of the important systems. This is my second Audi at this dealer and I see no need to go elsewhere. More

Superb service Anthony Perez was my service advisor. He was great with all the information he gave plus, he was able to give me the best price possible. I made a l Anthony Perez was my service advisor. He was great with all the information he gave plus, he was able to give me the best price possible. I made a last minute appointment for my flat tire, and he took care of all the details. Highly recommend! More