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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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June 09, 2018

Great experience Awesome experience, overall satisfied with my service. I would recommend this dealership to friends and family in the future for sure. Great job on ev More

by Mikiep87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Perez
Jun 11, 2018 -

Audi Riverside responded

Thank you so much for the 5-star review and recommendation! We are so glad that the team was able to provide you with such a positive experience, and we hope that we are given the opportunity to tend to your service needs as they may arise in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

June 09, 2018

Best Audi dealership anywhere Great service, timely, very professional ; would highly recommend Walter’s for sales and service ; Stacey Samuel always makes sure everything is done More

by Gordo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Perez
Jun 11, 2018 -

Audi Riverside responded

Hi Gordo, Thank you so much for your 5-star review! We are so glad to hear that you are so content with our dealership, and that Stacey is consistently so thorough in ensuring that your service is completed efficiently and in great detail! We hope to continue working with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

June 09, 2018

Great Alex has always gone above and beyond. One Saturday my car got towed in at closing and Alex stayed 1 he past closing time to help my family. More

by Michael E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jun 11, 2018 -

Audi Riverside responded

Hi Michael, We are so pleased to hear that Alex consistently offers you such extraordinary service! Thank you so much for sharing this review with us. Alex will be so happy to hear that you are so appreciative of his assistance! Check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

June 09, 2018

Great Service I needed 20k service on my Audi. I live over 45 minute drive from the Walter’s location so it was important to me for the work to be done while I wai More

by Dave B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Audi Riverside responded

Hi Dave, It's equally as important to us that we are able to provide you with quick and efficient service, so it's great to hear that Stacy was able to do just that for you. We are so glad that your experience was so positive overall! We hope to see you again when your Audi is in need of its next service. Check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

June 08, 2018

Great experience at Walters Our experience at Walters Audi in Riverside is so good that we look forward to our next visit. Stacy goes above and beyond to make us feel at home. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartoli, Tamas Pinter
Jun 08, 2018 -

Audi Riverside responded

Hi Dave, It means so much to us to know that you had such a positive experience with Stacy and the team! We, too, look forward to continuing to offer you the quality service that you deserve! See you soon! Feel free to check us out on Twitter and Facebook for savings and updates! Regards, Jon Kienle - General Manager

June 08, 2018

Friendly knowledgeable staff I would give 6 if I could, complementary Uber rides to eat lunch and watch a movie. The service writer was very friendly knowledgeable and followed up More

by WaltersaudiR82008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jun 08, 2018 -

Audi Riverside responded

It's so great to hear that your recent service visit with Alex was so top-notch! We're so glad that he took such good care of you, and we appreciate both your kind words and your decision to choose Walter's! We hope to continue to serve you in the future. Check us out on Twitter and Facebook for savings and updates! Regards, Jon Kienle - General Manager

June 08, 2018

Very helpful! Stacy Samuel is amazing, she was very helpful through the whole process my car was being serviced.I even got to take a nice new loaner car while my ca More

by goons1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Audi Riverside responded

We're so glad that Stacy was able to help you out so sufficiently during your recent service visit! It's great to know that you were well taken care of. Let us know if you need any further assistance! Feel free to check us out on Twitter and Facebook for savings and updates! Regards, Jon Kienle - General Manager

June 08, 2018

Stacy Samuel is a true professional I have been working with Walter's Auto Group for 25 years. During that time, I have had many opportunities to purchase other automobile brands and hav More

by CTC1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Kienle
Jun 08, 2018 -

Audi Riverside responded

Thank you so much for your 25 years of loyalty. We appreciate you and your business, and we are so grateful to know that Stacy has satisfied your automotive needs for the past 15 years. We look forward to continuing to impress you with our service for many more years to come! We're so glad we could be of such assistance to you. We will see you next time. Feel free to check us out on Twitter and Facebook for savings and updates! Regards, Jon Kienle - General Manager

June 08, 2018

Excellent Anthony Perez took very good care of me. I was disappointed on the amount it cost for an oil change. I did appreciate the loner. More

by RoxyA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
Jun 08, 2018 -

Audi Riverside responded

Thank you for your feedback, Roxy! We're glad that Anthony provided you with a positive service visit and that you were well taken care of. Please reach out to us if you have any questions or further concerns. Safe travels. Check us out on Twitter and Facebook for savings and updates! Regards, Jon Kienle - General Manager

June 08, 2018

Excellent and attentive service I have been a Walter's Audi client for 18 years and have become accustomed to the exemplary service and attentive personnel at Walters. The recent se More

by Alfred E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jun 08, 2018 -

Audi Riverside responded

Hi Alfred, We just wanted to take the opportunity to thank you for your 18 years of loyalty. It's so great to hear that even after all of these years, we still manage to impress you with our service. We're so glad that Andy was so informative throughout your recent visit, and that you are so content with your results. We hope that you will continue to confide in us for your automotive needs for years to come. Feel free to check us out on Twitter and Facebook for savings and updates! Regards, Jon Kienle - General Manager

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