Back

Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

Sort by
June 08, 2018

happy the staff was so kind understanding and friendly anthony the service person that helped me was very knowledable and helpful he gave me some ser More

by redlodge75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
Jun 08, 2018 -

Audi Riverside responded

Our guests' best interest is our best interest, so it's awesome to hear that Anthony was so helpful in ensuring that you were educated about the procedures that you should take to stay safe on the road! Please let us know if you have any questions or concerns. Check us out on Twitter and Facebook for savings and updates! Regards, Jon Kienle - General Manager

June 08, 2018

Service Great Service! I was incredibly happy with all of the attention given to me as a customer and to my vehicle. It was a great experience fro start to f More

by JPS2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Audi Riverside responded

Thank you for your 5-star review! It makes us so happy to know that Stacey provided you with such a positive experience throughout the entirety of your visit! Please let us know if there is anything else that we may do for you in the future! Check us out on Twitter and Facebook for savings and updates! Regards, Jon Kienle - General Manager

June 08, 2018

Happy Customer! I took my car with a problem related to the steering wheel that I had when driving in the city of Long Beach. I took the car to an Audi dealer there. More

by Silviaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Perez, Mycal Heffner
Jun 11, 2018 -

Audi Riverside responded

We agree that both Mycal and Anthony are awesome assets to our team. We always strive to provide our guests with the most comfortable and hassle-free experiences, so we are so thrilled to hear that they went above and beyond in ensuring that not only was your vehicle taken care of, but that you were as well. We hope that you will reach out if you are ever in need of further service. Check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

May 24, 2018

Excellent Service I brought my car in, for service, for the first time. Stacy Samuel was the one to help me from beginning to the end. She is friendly and professional, More

by Vera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Audi Riverside responded

Hi Vera, Thank you for your kind review! We're so pleased that Stacy was able to make your first service experience with us such a pleasant one. Please let us know if there is any further assistance that we may offer you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

May 06, 2018

Excellent customer service Overall from sales team to finance and service department the service has always been excellent, we are loyal customers. I would recommend the dealers More

by Ernie t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Le, Alex Ortiz
May 07, 2018 -

Audi Riverside responded

Ernie, Thanks so much for your loyalty to Walter's Audi. We're pleased to know that David, Alex, Stacy, and the rest of the team have consistently been able to provide you with such positive experiences. We look forward to continuing to impress you with our service and quality of work in the future. Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

April 30, 2018

Service review Stacy Samuel is always so friendly and hard working when I come in for services. She always addresses me by name, courteous, and goes out of her way More

by Gjkimmf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Audi Riverside responded

Thanks so much for being a returning customer and for your confidence in Stacy and her services! We're so glad that she continues to take good care of you during each of your visits! We hope to see you again soon so that we may offer you the same, or even better quality than your previous visit. Please check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

April 30, 2018

Super supportive service department! Stacy Samuel does a great job as a service writer and I always appreciate Stacy's demeanor! She's personable; super job by Stacy and the service depar More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Audi Riverside responded

Hi Greg, Thanks so much for the feedback! It's so great that Stacy and the service team here at Walters Audi seems to always maintain your expectations! We're just so glad we could be of assistance to you! Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

April 30, 2018

Stacy is great service thank you Stacy Samuel for helping me get my car serviced quickly and professionally. the team at Audi always does a good job in the service arena More

by giligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Audi Riverside responded

Thanks so much for the great review! We're so thrilled that you are so confident in Stacy and the team here at Audi! We hope to continue to please your car service needs in the future! Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

April 29, 2018

Recall Stacy Samuel was very helpful, she got a car to take me back home and when my car was really she got a car to take me back to pack up my my car. She c More

by Juneh2354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Audi Riverside responded

Thanks so much for the review. It's so great to hear that Stacy was so helpful and accommodating during your service experience and that she followed up to assure you were well aware of your car's situation! Drive safe! Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

April 27, 2018

SERVICE DEPARTMENT I have been returning for service at this dealership for years despite it being 80 miles form my residence. Stacy Samuels is attentive, responsive, t More

by dodeboer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Audi Riverside responded

We greatly appreciate you going the extra distance to choose Walters Audi to be your place of service, and we are so delighted that Stacy consistently offers you service that is so awesome overall. We hope to continue to serve you for years to come! Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

...
73
...