1,187 Reviews of Audi Riverside - Service Center
Absolutely excellent I am using Audi service for my cars for several years and I am very happy with the level of professionalism, friendliness and quality. Highly recommen I am using Audi service for my cars for several years and I am very happy with the level of professionalism, friendliness and quality. Highly recommended service for any worn , small or large. Very impressive! More
Vehicle Service, consultant Alex Ortiz. My Audi S7, 35000 Mi maintenance service. Loan car was provided and service was completed in a very timely manner. Alex assisted me in a very profess My Audi S7, 35000 Mi maintenance service. Loan car was provided and service was completed in a very timely manner. Alex assisted me in a very professional and courteous manner. More
A history of great service Walter's Audi has been servicing my various Audis for nearly 20 years and I have grown accoustomed to a premier level of service that continues to off Walter's Audi has been servicing my various Audis for nearly 20 years and I have grown accoustomed to a premier level of service that continues to offer updated amenities and conscientious care for my cars. I recently had my aging Q5 (purchased at Walter's) in for the 125K service and reflected on the superior care that continues to make this car a pleasant to drive as the first day we purchased it. My service consultant, Stacy Samuel, has been attentive to each of my vehicles care; in addition to always providing the highest level of service, she makes honest assessments and recommendations while being my advocate when necessary. More
Service Department Alex in service has been great. He is always professional, courteous, diligent, & accommodating. I will continue choosing this service department Alex in service has been great. He is always professional, courteous, diligent, & accommodating. I will continue choosing this service department because of him. Keep upthe great work. Thank you ! More
Scheduled Maintenance and Recall Stacy Samuel was my service adviser. She was overwhelmed with customers, but greeted me personally. She had a loaner car available as the recall'fix Stacy Samuel was my service adviser. She was overwhelmed with customers, but greeted me personally. She had a loaner car available as the recall'fix' was going to take several hours. She processed the work order quickly, showed me a couple of tricks and new items on the loaner and got me on mt way quickly. As busy as she was, I was very pleased with the whole process. As I was interested in a new S4, Christie Matthews sat me down an worked me through the best way to buy a new S4, paint options and timing of a potential purchase. Worked out very well. More
Fantastic service!! Since I've owned my used 2009 Audi Q7 and have brought it in for service at Walter's Audi, I've had nothing but great service. Stacy Samuel is always Since I've owned my used 2009 Audi Q7 and have brought it in for service at Walter's Audi, I've had nothing but great service. Stacy Samuel is always helpful and always makes sure that everything that I need or needed done to my car, she's always contacted me. Thanks again! Great job!! More
Walter’s Audi My advisor Stacy Samuel is professional & efficient. Took me promptly at my appointment time and had my car ready as promised- even though it needed a My advisor Stacy Samuel is professional & efficient. Took me promptly at my appointment time and had my car ready as promised- even though it needed a liittle more attention than the service I initially requested. Stacy knows what’s up. More
Walter's Audi excellence Alex Ortiz at Walter's Audi in Riverside never fails to satisfy. He's friendly, courteous, and above all competent. My 55k service for my Q7 went wi Alex Ortiz at Walter's Audi in Riverside never fails to satisfy. He's friendly, courteous, and above all competent. My 55k service for my Q7 went without a hitch and I got it back earlier than expected. More
Very Professional Service dept. went above and beyond in making my experience great. When my car was going to take longer than usual to service, they immediately put me Service dept. went above and beyond in making my experience great. When my car was going to take longer than usual to service, they immediately put me in a loaner for the rest of the day. True VIP service!! More
Service I am overall satisfy with my service from Walter"s. Some things was not address but i am not going to make a big deal. I would ask that you go back an I am overall satisfy with my service from Walter"s. Some things was not address but i am not going to make a big deal. I would ask that you go back and read my last full service request. Alex Ortiz and Stacy Samuel are 5 stars, very courteous, and professional. More