Audi Riverside - Service Center

Recent Audi service visit Stacy Samuel is a professional. Very knowledgeable with answering queries, offers valuable information about services offered but not pushy, not a bl Stacy Samuel is a professional. Very knowledgeable with answering queries, offers valuable information about services offered but not pushy, not a blind typist but gets the job done. Definitely looking forward doing business with her on the next visit! More

Great customer service Alex was very polite and did an excellent job by trying to resolve my service issue. The blue tooth from my phone in the car sometimes work and othe Alex was very polite and did an excellent job by trying to resolve my service issue. The blue tooth from my phone in the car sometimes work and other times didn't work well. Bailey was very professional and she kept calling to get me to come in and resolve the issue. She even got me a loaner each time. Great dealership More

Recall repair - Excellent I chose Walter's for my S5 Catalytic Recall Repair because it appeared to be a very clean and organized dealership. My service contact, Stacy Samuel w I chose Walter's for my S5 Catalytic Recall Repair because it appeared to be a very clean and organized dealership. My service contact, Stacy Samuel was very attentive and maintained great communication through the process. Stacy arranged a complimentary loaner S-line for me during the process due to a slight delay in the process. I Highly recommend Walter's Audi for service and Stacy Samuel handled the process with flying colors! Alex Ortiz also assisted and great to work with! My car was returned in great running and clean condition, just as I brought it in! Excellent service!! More

Quality service! Great costumer treatment. I feel like i always get my money’s worth when I go fix my car. Friendly staff always greeting me and making me feel like my Great costumer treatment. I feel like i always get my money’s worth when I go fix my car. Friendly staff always greeting me and making me feel like my car is in great hands. More

Wilma's review how do you spend there to help me for the las Audi has been there to help me when I'm looking for new cars they've been quick efficient and ready to serve. THEY CARE ABOUT THE PEOPLE. Audi has been there to help me when I'm looking for new cars they've been quick efficient and ready to serve. THEY CARE ABOUT THE PEOPLE. More

Service This is the second car I buy at Walters Audi. And I always have a great experience there. And the service is just as great. Stacy Samuel's and Alex Or This is the second car I buy at Walters Audi. And I always have a great experience there. And the service is just as great. Stacy Samuel's and Alex Ortiz always take care of me and whatever i need they help me with. More

Stacy Samuel is the best! Stacy has been my service advisor since I bought my Q5 almost 8 years ago. She is awesome! She always keeps me well informed & lets me know which repa Stacy has been my service advisor since I bought my Q5 almost 8 years ago. She is awesome! She always keeps me well informed & lets me know which repairs I need to make immediately & which ones can wait. I feel like she's always doing the very best for me! I can't say enough good things about Stacy,!!!!! More

Excellent Very personable, helpful and accommodating. They took me in right away. They did a great job with the loaner car and provided excellent service over Very personable, helpful and accommodating. They took me in right away. They did a great job with the loaner car and provided excellent service overall! More

Service Third visit to the store Mike O is fantastic. Very clean dealership. Very efficient. I had to go on a test drive with the technician to explain th Third visit to the store Mike O is fantastic. Very clean dealership. Very efficient. I had to go on a test drive with the technician to explain the problem. He was great also More

Great Service Department I dropped my Q5 TDI twice so far for regular service and one recall. Both times the service was exceptional. My service advisor Mike Orasco was very k I dropped my Q5 TDI twice so far for regular service and one recall. Both times the service was exceptional. My service advisor Mike Orasco was very knowledgeable and helpful. He kept me informed of the progress via text and email and made the the whole process very simple and pleasant. Wouldn’t hesitate one bit to recommend this place for service. Keep up the good work! More