Audi Riverside - Service Center

It's All About Service! With many years employed in the service and hospitality industry, I can attest that people often forget what you said to them and even what you did to With many years employed in the service and hospitality industry, I can attest that people often forget what you said to them and even what you did to them, but they never forget how you made them feel. Monday, I felt like a VIP as I picked up my A4 from Walter's Audi following a regular service appointment this past weekend. The service team led by Mike Orosco, all on duty this past Saturday greeted me with friendly smiles and a "take care of everything vibe." They proved to me that my business matters to them, not that I was just another service order, standing in the way of them leaving for the day. The courtesy and professionalism that Mike and his team extended to me is an example of the model that each Audi Dealership should hold as their standard. When you go to Walter's Audi for service, request Mike Orosco, and if you have any further questions, feel free to contact me and ask. The icing on the cake is when the General Manager comes to talk with you about your experience. It was great to meet Jon Kienle who complimented my A4 with the aftermarket S4 grille even though it still had window stickers from a competing dealership, In the end, as long as Mike is at Walter's Audi I will be taking my Audi there for service. Hopefully, soon I'll be purchasing my next car from them; an A5! More

Walter's Audi is great! I have purchased 2 vehicles from Walter's Audi, an S4 convertible and an A*L. have received excellent prices on both vehicles and have had excellent I have purchased 2 vehicles from Walter's Audi, an S4 convertible and an A*L. have received excellent prices on both vehicles and have had excellent service. Mike and Stacey are exceptional and always go above and beyond when it comes to making appointments, rental cars, etc. I actually just got off the phone with a friend who was looking for Audis in Beverly Hills and Palm Desert. I told him not to waste his time and go to Walters because I know he will get the best deal there. I will be purchasing all of my Audis through Walters exclusively. More

Check engine light and oil change Mike was very courteous and kept me inform about everything that was happening with my car. When I came in to pick up the car it was freshly washed an Mike was very courteous and kept me inform about everything that was happening with my car. When I came in to pick up the car it was freshly washed and fully charged. Thank you Mike. More

Great communication! Mike Orosco over at Walter’s Audi was exceptionally well on top of things. Kept me informed every step of the way, appreciate all of the efforts. Than Mike Orosco over at Walter’s Audi was exceptionally well on top of things. Kept me informed every step of the way, appreciate all of the efforts. Thank you! 🤜🏼💥🤛🏼 More

New water pump My a4 avant needed a new water pump and not only did it get fixed but I also got a discount from a coupon. Thanks Walters My a4 avant needed a new water pump and not only did it get fixed but I also got a discount from a coupon. Thanks Walters More

A pleasant Service experience Alex Ortiz and Mike Orosco were great. They went over my car in great detail like it was there own. The inspection and service went so smooth. Mike ke Alex Ortiz and Mike Orosco were great. They went over my car in great detail like it was there own. The inspection and service went so smooth. Mike kept me updated by text during the day and my car was ready right on time. My chocolate baby came clean and running like a champ. oh yes I got to drive a very nice A4 courtesy car for the day. Thank you Alex and Mike Happy New Years Ken Sutton More

Amazing Experience Mike Orosco our service consultant was great, he was very helpful and pleasant to work with. He was very knowledgeable and gave me great details on th Mike Orosco our service consultant was great, he was very helpful and pleasant to work with. He was very knowledgeable and gave me great details on the service provided by the dealership. Thanks More

Awesome service every time! Staff manages all jobs excellently! Have treated me so nice when my family is so far away. Thank you!! Wish them the best holidays ever. Staff manages all jobs excellently! Have treated me so nice when my family is so far away. Thank you!! Wish them the best holidays ever. More

Service I’ve now had my car for 55k miles and always take it to Walter’s Audi. I always request Stacy she is by far my favorite service department person. I m I’ve now had my car for 55k miles and always take it to Walter’s Audi. I always request Stacy she is by far my favorite service department person. I made the mistake by taking my car to a different Audi dealership once for my service and it was just not the same, Stacy has my business for life. She always welcomes me with a big smile at the front door and always takes care of me. She is in constant communication with me and is always professional. More

Worlds best dealership Everyone here is so amazing and gives great service all around. They are courteous and always make sure I'm taken care of when I'm there. Very empathe Everyone here is so amazing and gives great service all around. They are courteous and always make sure I'm taken care of when I'm there. Very empathetic of my needs love this place! More