Audi Riverside - Service Center

Customer service is great Every time I have had a question or been in Walter Audi of Riverside they have been great to work with. They make you feel like family. Every time I have had a question or been in Walter Audi of Riverside they have been great to work with. They make you feel like family. More

Outstanding Service! I have taken my r8 to this dealership and each time I visit, I am treated with the utmost respect and the entire staff is not only courteous, but very I have taken my r8 to this dealership and each time I visit, I am treated with the utmost respect and the entire staff is not only courteous, but very accommodating while I am there. As part of this review, I’d like to give special thanks to Philip Braun. He has always taken excellent care of me and I couldn’t be more appreciative to have an individual such as him making sure my maintenance visits go smoothly. Thank you Walters Audi! More

Thank u Mike for everything Thank you Mike for everything and thank you for providing excellent service and professionalism. Happy holidays. It is always my pleasure coming to th Thank you Mike for everything and thank you for providing excellent service and professionalism. Happy holidays. It is always my pleasure coming to this dealership More

Outstanding Service Walters Audi has far exceeded my expectations in making sure my vehicle was serviced as necessary. Their efforts have left a remarkable impression and Walters Audi has far exceeded my expectations in making sure my vehicle was serviced as necessary. Their efforts have left a remarkable impression and I highly recommend the Service Department receive recognition from corporate. More

Quality serviceyou can’t find often. Walter’s Audi service department has far succeeded our expectations. The service manager David Ranciglio is the most professional manager I have had t Walter’s Audi service department has far succeeded our expectations. The service manager David Ranciglio is the most professional manager I have had the honor of working with. He is aware of all the cars that come and go through the shop, very engaged. The happiness of his customers is his number 1 priority. We have received several calls from David making sure we are happy and how he can help assist in any aspect of service with our Audi. Having a service manager like this is a rare find. Our service advisor Warren is top notch, especially to deal with someone as high maintenance as myself. We have been Walter’s customers for 10 years and by far Walter’s Audi Service is the best. More

Amazing service I can always depend on getting excellent service at Walters Audi. Alex Ortiz and the Walters team always take great care of me and my car. I am happy I can always depend on getting excellent service at Walters Audi. Alex Ortiz and the Walters team always take great care of me and my car. I am happy to recommend them to any one of my friends and family. More

Great service, as usual I’ve always had great service at Walters. Most of my service has been advised by Stacy, with another advisor only occasionally. She’s consistently ple I’ve always had great service at Walters. Most of my service has been advised by Stacy, with another advisor only occasionally. She’s consistently pleasant and very knowledgeable. I completely trust bringing my car to her. More

Above and Beyond Stacy Samuels, is the Epiphany of the word customer service, PERIOD. Her attention to detail to anticipate customer needs before they arise, is impecc Stacy Samuels, is the Epiphany of the word customer service, PERIOD. Her attention to detail to anticipate customer needs before they arise, is impeccable and second to none. Stacy Samuels, has been my service advisor and consultant for years. It's always great to see a familiar face in Stacy, delivering an excellent customer experience for all the walkthrough for doors. I thank her for her service for taking care of me and my vehicles throughout tne years. Stacy's reason why I keep coming back. I'd also like to mention Reyes Ledesma and parts for keeping A well-stocked inventory, for all my car care needs and accessories. Reyes is always raising the bar on customer service in his department. Another mention I'd like to make is for Mario, the service tech who worked on my 2008 Audi A8L. Mario's knowledge and expertise really put my mind at ease with his explanation in layman's terms, of what my vehicle's needs were. Stacy, and Mario, are what every dealership needs to deliver on a excellent customer experience each visit. I not only think , I salute them and Walter's Audi of Riverside, for consistently delivering a great customer experience each visit. I'll always recommend Walter's Audi of Riverside to everyone I know and me in need of service or purchase of a vehicle. For all my experiences at Walter's Audi of Riverside, five stars just doesn't seem to do it justice. Regards, M.A. Staley More

Excellent Stacy is excellent my Friendly helps you out in anyway she can and is very fast and everything she does and it’s a very wonderful person to work with Stacy is excellent my Friendly helps you out in anyway she can and is very fast and everything she does and it’s a very wonderful person to work with More

25,000 mile audi care visit Walter's Audi is always very courteous and helpful when I bring my car there. They provided a shuttle to take me to the mall while my car was being se Walter's Audi is always very courteous and helpful when I bring my car there. They provided a shuttle to take me to the mall while my car was being serviced . Warren Cassidy did an excellent job with customer service and explained everything to me on detail and answered all of my questions More