Back

Audi Riverside - Service Center

Riverside, CA

4.9
1,187 Reviews

1,187 Reviews of Audi Riverside - Service Center

Sort by
November 09, 2017

Stacy Samuelson is the best service advisor She’s the best. If you want a knowledgeable honest service adviser go to Stacy. I’ve been going to her for years and won’t go anywhere else because of More

by FORKEISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2017 -

Audi Riverside responded

Thank you for your five star review and recommendation. We're glad Stacy has consistently been an honest help. We appreciate your continued business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Jon Kienle - General Manager

November 01, 2017

Always great service! This dealership does an excellent job of getting you in and back out fast and efficiently. Thank you Stacy Samuel and Mike Orosco for taking great ca More

by led
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIke Orosco
Nov 01, 2017 -

Audi Riverside responded

We're glad Stacy and Mike were able to get you in and out in a timely manner. It's great to know your car is back running well. We appreciate your business and hope to work with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Jon Kienle - General Manager

October 31, 2017

Last scheduled service I recently had a 35k service performed at Walters and was assisted as in the past by Stacy. She's been my advisor for several years and again was ther More

by Jhettn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2017 -

Audi Riverside responded

Thank you for your continued business, recommendation, as well as this wonderful five star review. We're glad Stacy was able to perform your 35k service as well as your requested service within the time frame promised. We appreciate your business and hope to work with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Jon Kienle - General Manager

October 31, 2017

Great service from great people for great cars I always look forward to having our Q7 serviced at Walters. The right people using the right tools. Stacy Samuel makes the check in and check out go More

by pnc3nv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2017 -

Audi Riverside responded

We're glad Stacy made your check in/out process easy. As all manufactures will tell you, for any service you should take it to brand trained technicians. We thank you for your continued business, five stare review, and recommendation. We appreciate your business and hope to work with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Jon Kienle - General Manager

October 20, 2017

Super service Service at Walter's Audi was superb. My service representative, Julio Pinto was very courteous and helpful. He kept me informed every step of the way. More

by Ecuc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Pinto
Oct 20, 2017 -

Audi Riverside responded

We're overjoyed Julio was courteous, helpful, as well as communicative. We appreciate your business and hope to work with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Jon Kienle - General Manager

October 17, 2017

Alex Ortiz Alex is always very respectful and is always helping me out when ever I call in. He isn’t just nice because we are clients he is a stand up human and More

by Mattv95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ortiz
Oct 17, 2017 -

Audi Riverside responded

Matt it's great to hear such nice words about Julio. Before we are salesmen, service writers, etc. We are humans first. At the base of it all we're glad to see you find Julio as a stand up guy. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager

October 17, 2017

It was a great experience!! I needed to go in for regular maintenance and to have a recall taken care of. Thanks to Julio Pinto, it couldn't have been easier! More

by Karen Benvenisti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Pinto
Oct 17, 2017 -

Audi Riverside responded

Thank you Karen for your fivestar review of Julio. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager

September 30, 2017

Excelent Service I took my vehicle in for service appointment with Stacy. She was busy but the team didn't make me wait, Alex started the intake process and when Sta More

by The Rookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ranciglio
Oct 02, 2017 -

Audi Riverside responded

Thanks for the great recommendation! It's wonderful to hear that Alex and Stacy were so helpful and accommodating, and made sure that your service experience was pleasant and hassle-free. We appreciate your business and hope to work with you gain in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager

September 30, 2017

Great service Excellent customer service. Alex is friendly, explains service that will be done, any future service needed and always upfront with the of service pri More

by Judy M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 02, 2017 -

Audi Riverside responded

Thanks for the 5-star rating, Judy! We're so glad that Alex has made you feel so confident and well informed whenever you bring your car in, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager

September 26, 2017

Alex is the bomb! It is always a pleasure working with Alex. He always has a smile on his face, is very polite, and his customer service skills exceed those of anyone I More

by RaquelPerez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na, Alex Ortiz
Sep 27, 2017 -

Audi Riverside responded

We're so glad Alex always provides you with great customer cars. It can sometimes be overlooked but a simple smile can make someones day so it brings great joy Alex is always smiling. When you're ready for another Audi come on down and let our sales team earn your business once again. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager

...
79
...