Audi Riverside - Service Center

Excellent Julio Pinto was very knowledgeable. He made sure to answer all my questions and went above and beyond to make sure I was a happy customer. Julio Pinto was very knowledgeable. He made sure to answer all my questions and went above and beyond to make sure I was a happy customer. More

Excellent customer service from mr julio pinto Awesome and excellent service from julio pinto from Audi at riverside since I arrived at the location till I left julio was on top of everything Awesome and excellent service from julio pinto from Audi at riverside since I arrived at the location till I left julio was on top of everything More

Walter Audi is by far the best The service team at Walter Audi is amazing. The service advisor and his team went above and beyond to find the cause of an issue i was having. They ke The service team at Walter Audi is amazing. The service advisor and his team went above and beyond to find the cause of an issue i was having. They kept me updated throughout the process and find the cause. More

Servicing review This was the third time I've worked with Julio and like always, he was excellent! Superb customer service and super friendly. He was also very patiyin This was the third time I've worked with Julio and like always, he was excellent! Superb customer service and super friendly. He was also very patiyin answering all my questions. More

recall i had to take my vehicle for a recall. I'm glad Alex Ortiz had everything set up for me, from the drop off to my shuttle ride home. It was a fast and i had to take my vehicle for a recall. I'm glad Alex Ortiz had everything set up for me, from the drop off to my shuttle ride home. It was a fast and easy experience. More

Honest advice, excellent service, will be back Alex Ortiz is a true professional. He gave his honest opinion and saved me some money too. I will be back to Walters as long as I'm in California. Tha Alex Ortiz is a true professional. He gave his honest opinion and saved me some money too. I will be back to Walters as long as I'm in California. Thank you! More

Wonderful service They really make me feel good, respectful , looks like they really care about their customers ....excelent service and customer care VIP service T They really make me feel good, respectful , looks like they really care about their customers ....excelent service and customer care VIP service Thank you Audi More

Great experience We were made to feel important. They not only called us guest. But treated us as guests. We came in to get our cars needs up to date. They made the ex We were made to feel important. They not only called us guest. But treated us as guests. We came in to get our cars needs up to date. They made the experience positive from the time we dropped off to the time we picked up. Everyone, I mean everyone we came in contact was positive and professional. A great big THANK YOU. More

I was short on time no appointment and was in and out under I had an appointment at the Ontario dealership but was in the Riverside area just stopped in and was taken care of right away! Stacy Samuel was great I had an appointment at the Ontario dealership but was in the Riverside area just stopped in and was taken care of right away! Stacy Samuel was great very friendly and helpful. Stacy made me feel like a family member!!! Kudos!++ More

Excellent Customer Service 4th of July Week. 108 degrees. A/C and Vented seats, are blowing hot air. Mt Parents are with me. They're up in age and are about to pass out. I get 4th of July Week. 108 degrees. A/C and Vented seats, are blowing hot air. Mt Parents are with me. They're up in age and are about to pass out. I get them home and go straight to Walter's Audi, in Riverside, Ca. to get my A/C checked out. I didn't have an appointment. Javier jumped straight into action to rectify the problem. While waiting in the customer lounge area, I had a look around. I checked out the parts area. Remy in parts, made it possible to afford a few accessories, making my wait time more enjoyable. After checking the lines for leaks, it was discovered that the Freon was overfilled. After draining and recharging the Freon, Jay the porter gave my car 5 star wash! I was on my way back to my parents home in a comfortable, cool, refrigerated car! Javier, Remy and Jay the porter provided 5 Star service, making the 4th of July week, truly independent! Great job, guys! not only will I be back, I'll be recommending Walter's Audi of Riverside Service Department, , to all I come in contact with! Regards, M.A. Staley More