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1,188 Reviews of Audi Riverside - Service Center
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May 13, 2017
35,000 Service Stacy does her job well. The noise when shifting out of park was discussed with her and she made recommendations but the noise was not acknowledged/re Stacy does her job well. The noise when shifting out of park was discussed with her and she made recommendations but the noise was not acknowledged/resolved (the initial service writer heard it). It continues to make the noise. The complimentary car "does not represent the service the quality of this automobile". More
by William Black
Employees Worked With
May 13, 2017
Excellent Julio Pinto provided excellent service. Best I've ever had. Julio provided great service!! I appreciate everything he did for me. He was a total g Julio Pinto provided excellent service. Best I've ever had. Julio provided great service!! I appreciate everything he did for me. He was a total gentleman. More
by bowyer,ken23
Employees Worked With
Julio Pinto
April 26, 2017
Service Stacey Samuel was a fantastic service representative. She took care of all my Q7 issues and made sure that I was comfortable waiting and answered all Stacey Samuel was a fantastic service representative. She took care of all my Q7 issues and made sure that I was comfortable waiting and answered all my questions. I really enjoyed working with her. More
by Run4mom
Employees Worked With
April 23, 2017
Service dept. I just want to say thank you to everyone in the service department at Walters Audi. They did a terrific job, especially Javier Juarez. I was so surpri I just want to say thank you to everyone in the service department at Walters Audi. They did a terrific job, especially Javier Juarez. I was so surprised how fast they got me in and out of there, and I loved how clean everything was. More
by Suzio
Employees Worked With
Javier Juarez
April 18, 2017
Outstanding i am completely satisfied with the service I received at Walters Audi by my service representative Alex Ortiz. The gentleman really kept me up to date i am completely satisfied with the service I received at Walters Audi by my service representative Alex Ortiz. The gentleman really kept me up to date with everything they where doing to my vehicle. The wait was a 2 week period but with his help it made it seem like the shop had not been in the shop for too long. More
by Sal10
Employees Worked With
Alex Ortiz
April 13, 2017
Stacey is the Best! Stacy Samuel has cared for us for over 6 years. She is always on top of the repairs and keeps us well informed. Highly recommended. Stacy Samuel has cared for us for over 6 years. She is always on top of the repairs and keeps us well informed. Highly recommended. More
by DesdemonasCrew
Employees Worked With
April 01, 2017
Service Center - Julio Pinto I Needed to come in for a service recall and everything was handled well! Thanks to Julio and the excellent staff in the service department. Very tim I Needed to come in for a service recall and everything was handled well! Thanks to Julio and the excellent staff in the service department. Very timely and professional. More
by Alikag
Employees Worked With
Julio Pinto
March 29, 2017
Excellent customer service! We were visiting from Canada and needed to have an oil change prior to returning home. Javier and Alex were extremely professional and pleasant to wor We were visiting from Canada and needed to have an oil change prior to returning home. Javier and Alex were extremely professional and pleasant to work with. They treated us like we bought our car from Walter's. We are snowbirds and will not hesitate to return to Walter's Audi if we require service while in Palm Springs area. Thanks guys! More
by MapleSyrup!
Employees Worked With
Alex Ortiz, Javier Juarez
March 24, 2017
Great customer service Juavier is very welcoming and always doing his best to meet your needs. Always energetic and ready to serve you. I never leave upset! Very satisfied w Juavier is very welcoming and always doing his best to meet your needs. Always energetic and ready to serve you. I never leave upset! Very satisfied with his customer service. More
by Monikaleyva
Employees Worked With
Javier Juarez
March 21, 2017
Thank you Stacy Samuel! Stacy Samuel goes above and beyond for all our her customers! I can't thank her enough for making getting my car serviced as hassle free as possible. Stacy Samuel goes above and beyond for all our her customers! I can't thank her enough for making getting my car serviced as hassle free as possible. More
by nic_gang
Employees Worked With
