Audi Riverside - Service Center

Friendly, Trustworthy, Excellent Customer Care Javier since day one that I took my Audi has taken care of everything. Javier instills trust to the customer. He is very professional and is a first c Javier since day one that I took my Audi has taken care of everything. Javier instills trust to the customer. He is very professional and is a first class act. Javier always has made sure that my car is done on time and has the services needed. He goes above and beyond for his customers. I always feel satisfied and confident that my Audi is getting the exceptional service every Audi should get. Thank you Javier! -David M More

Excellent, Outstanding Service Alex is AWESOME, and so are the other service consultants. Every time I take my A6 in for services, I've always left completely satisfied. The custo Alex is AWESOME, and so are the other service consultants. Every time I take my A6 in for services, I've always left completely satisfied. The customer services is above and beyond. Alex is so knowledgeable regarding getting the work done. He keeps you informed from the time you drop your car off until you pick it up. I have never had a complaint regarding the handling of my A6 since I started doing business with them back in 2013. Love that dealership. More

Amazing In all aspects ive never been more happy to have my car break down, the staff is incredible! I definitely love walters audi and the entire staff crew In all aspects ive never been more happy to have my car break down, the staff is incredible! I definitely love walters audi and the entire staff crew down there! More

Trustworthy Javier instills trust he doesn't try to sell unnecessary work, that means a lot to me.l want to be able to come to the dealership for service and repa Javier instills trust he doesn't try to sell unnecessary work, that means a lot to me.l want to be able to come to the dealership for service and repairs and know that the work to be done is necessary and is done as stated. Javier provides that confidence. More

The Best service in town! I recently purchased a used 2012 Audi A6 from a third party. Seeing that the car had 45k miles I purchased the extended warranty also from a third par I recently purchased a used 2012 Audi A6 from a third party. Seeing that the car had 45k miles I purchased the extended warranty also from a third party. After about 6 weeks of having the car it started to give me some problems... I called Walters Audi to set up an appointment, I was greated well and was given a relatively soon appointment. I arrived on my scheduled appointment and was greated as I pulled up by my service attendant Alex who made the process seem less!! He worked with the extend warranty directly and they handled everything. This was probably the best service experience I've had. Thanks Alex! More

Ten Thousand Mile Service Alex Ortiz was very nice and precise about the on-going service that was being done on car. Would go back again if need too. Alex Ortiz was very nice and precise about the on-going service that was being done on car. Would go back again if need too. More

Excellent Customer Service Alex is highly recommended. I recently took my vehicle in to get serviced and unfortunately had the bring my vehicle back. Alex was on top of getting Alex is highly recommended. I recently took my vehicle in to get serviced and unfortunately had the bring my vehicle back. Alex was on top of getting me a courtesy car and working with my work schedule. Alex found a way to deliver my vehicle to my job since I was unable to leave work that day. He made things so smooth! Great customer service and my vehicle feels like new! More

Friendly, concerned, experienced, professional Even though there are two dealerships closer to my home, I will continue going to Walter's for service and car purchases. I have been going there sin Even though there are two dealerships closer to my home, I will continue going to Walter's for service and car purchases. I have been going there since 2002 and have always been treated fairly and received outstanding service. Moreover, I always request Stacy Samuels as my Service Advisor. She really knows cars, what repair or service is needed, and how much time is required. She keeps customers informed throughout the process and manages to do it with kindness and friendliness, even when she is working with many customers at the same time. Stacy is an important member of what feels like one big Walter's family! More

Great service Javier coordination my Audi maintenance and he's been wonderful. He's always very helpful, cordial, informative and friendly. He never keeps me waitin Javier coordination my Audi maintenance and he's been wonderful. He's always very helpful, cordial, informative and friendly. He never keeps me waiting when I show up for my scheduled maintenance appointment. I waited in the Waiting Area as I normally do and the facility is always very comfortable and clean. Javier checked on me several times to make sure I was ok and my car was done sooner than expected. Very happy with this facility, the maintenance team and Javier never disappointed and are always willing to resolve problems and answer questions. Thank you! More