Audi Riverside - Service Center

Fast and very good He is definitely is quick with getting us in and when we are picking up. Great overall customer service, keeps me updated on repairs or eta's every ti He is definitely is quick with getting us in and when we are picking up. Great overall customer service, keeps me updated on repairs or eta's every time! More

10k service Alex Ortiz was great once again. Very friendly and knowledgeable, will definitely keep going to him in the future. Thank you for the quick turnaround Alex Ortiz was great once again. Very friendly and knowledgeable, will definitely keep going to him in the future. Thank you for the quick turnaround More

spectacular service Stacy always acknowledges me by name when I come in for service. Always given top notch care and service every single time. Never a time when the serv Stacy always acknowledges me by name when I come in for service. Always given top notch care and service every single time. Never a time when the service is below five stars. Follows through on every aspect and in a timely matter whenever possible with all her multiple car tasks that seem to be a non stop train. Go and see Stacy for the very best of your Audi service needs. More

Excellent Service Again! This was my 2nd time taking my Audi in for service and the 2nd time meeting with Service Advisor Alex Ortiz. I had another ding that I wanted to have This was my 2nd time taking my Audi in for service and the 2nd time meeting with Service Advisor Alex Ortiz. I had another ding that I wanted to have removed on the driver-side door. They were able to repair the ding perfectly and even washed the car afterwards. Alex was extremely efficient, polite, and professional! I really was impressed with Alex and the repair which was quick and perfect! Thanks again Alex and Walters Audi! More

Always top notch Once again great service experience. Job done in timely manner with no hitches. Will miss going there once Ontario opens. Stacy was excellent as alway Once again great service experience. Job done in timely manner with no hitches. Will miss going there once Ontario opens. Stacy was excellent as always. More

15,000 mile service My 15,000 mile service went well. I was immediately greeted as I walked and the service dept immediately started to work on my car. After my car was d My 15,000 mile service went well. I was immediately greeted as I walked and the service dept immediately started to work on my car. After my car was done, Alex throughly went over what had been serviced. Much appreciated More

Alex Ortiz is the best Nicest guy ever, knowledgeable and handles everything efficiently. makes sure you are happy and always gets my car washed for me ;)) Ask for him, you Nicest guy ever, knowledgeable and handles everything efficiently. makes sure you are happy and always gets my car washed for me ;)) Ask for him, you won't be disappointed. More

Awesome service! Every customer service reps are always helpful in making sure I am being helped. They have a very collaborative service environment. If my service a Every customer service reps are always helpful in making sure I am being helped. They have a very collaborative service environment. If my service appointment is with Alex and if he is otherwise occupied, Stacy or the other service people will help. Alex was great this last visit. I highly recommend getting your Audi serviced at Walter's. More

Exceptional Customer Service I brought my A5 in for the 35,000 mile service; Alex Ortiz was waiting for my arrival. He quickly got my paperwork written up as we discussed needing I brought my A5 in for the 35,000 mile service; Alex Ortiz was waiting for my arrival. He quickly got my paperwork written up as we discussed needing a rattle in my door looked at as well. Alex gave me an estimated time it would be ready and kept me updated throughout the day. I'm happy to say the door issue was resolved and my car is running great! Thanks to Alex and his friendly yet professional customer service I am a satisfied customer. More

Awesome as usual I purchased my Q5 at Walters Audi and I continue to get my service done there even though I moved to a different area. Stacy Samuel is always nice, kn I purchased my Q5 at Walters Audi and I continue to get my service done there even though I moved to a different area. Stacy Samuel is always nice, knowledgeable and able to help with whatever needs to be done. I highly recommend Walters Audi for sales and service. More