Audi Riverside - Service Center

Good job! I always Come to see him for my car service and check up. He is awesome, very good, I would recommend him to other customer. I always Come to see him for my car service and check up. He is awesome, very good, I would recommend him to other customer. More

Great service and customer service I was running late for my appointment and I had recall work done and I also forgot to mention i needed a piece of a broken sun visor to be fixed and e I was running late for my appointment and I had recall work done and I also forgot to mention i needed a piece of a broken sun visor to be fixed and everything was fixed while I waited and had great customer service and service done with my Audi. My customer agent was Stacy and she took care of me and my vehicle beyond my expectation and will always come here to get service for my Audi. Great job! More

Service Returning to Walter's Audi for my 55K service. As always, I was greeted immediately by the staff. Javier Juarez quickly knew who I was from my last se Returning to Walter's Audi for my 55K service. As always, I was greeted immediately by the staff. Javier Juarez quickly knew who I was from my last service, and had my paperwork and loaner ready. He is such a great asset to Walter's Audi. The service was excellent. Javier explained all the services completed in a clear and concise manner. Will definitely schedule again with Javier in the future. More

Best Service I can't say how amazing Walters's service dept is. I schedule an appointment online and I got a quick phone call less than a minute. The person who ca I can't say how amazing Walters's service dept is. I schedule an appointment online and I got a quick phone call less than a minute. The person who called help me set up an appointment for the next day. My service advisor was Alex Ortiz he is super amazing ! Every time I go in he always has the most positive and friendly attitude. He is very welcoming and always has answers for my question. He kept me inform of the status of my car as I waited. Can't say how happy I am by the treatment I get and the service. Happy to do business with them. I recommend this place to buy an Audi and to get it service here!!! More

Always Excellent Service :-) It is always a pleasure to have my cars serviced here. Ron greeted me immediately and started my paperwork. He even advised me of a system update that It is always a pleasure to have my cars serviced here. Ron greeted me immediately and started my paperwork. He even advised me of a system update that they would perform and told me my wait time. As I waited, he continued to check up on me and let me know that status of my car. When my car was ready, he throughly went over what was completed and even walked me out to my car. I am always satisfied with having Walter's Audi service my Q3 as well as having the great customer service. More

Excellent service It was my second time getting my car service at Walter's Audi and Javier was the one I have dealt with. I was really satisfied with all the help he p It was my second time getting my car service at Walter's Audi and Javier was the one I have dealt with. I was really satisfied with all the help he provided from the first time I was there til the most recent visit. From getting a loner and getting my car fixed in a timely manner, I also liked that he kept me updated with the progress of my car thru text messages. Alex was really welcoming and greeted me with a big smile when I picked up my car. Cynthia was the person who helped me on the phone, she is just awesome! More

Fast, informative and pleasant. Alex greeted me immediately upon by arrival and had me on my way in a great loaner car in no time. He was very friendly and updated me on the progres Alex greeted me immediately upon by arrival and had me on my way in a great loaner car in no time. He was very friendly and updated me on the progress. I was very satisfied with the service. More

15k mile service Every time I come into Walter, it is a pleasure! All the employees are extremely welcoming! I love that they are keeping up with technology and textin Every time I come into Walter, it is a pleasure! All the employees are extremely welcoming! I love that they are keeping up with technology and texting us when our car is almost done, and completed! Ron also adds the touch of walking out out to the car to make sure everything was done properly! Love this dealership! More

First time visit to Walter's Audi I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling to make an appointment: I was pleased to get in on the morning I called. When I arrived, the service department was busy. My service advisor, Stacy Samuel, was busy assisting another customer so Ron jumped in to get me checked in. They arranged a shuttle to take me to the mall to kill time while my car was being serviced. Stacy kept me informed and immediately sent a shuttle to pick me up when my car was finished. The serivice department was still pretty busy when I was checking out yet Stacy made me feel like I was the only person there. I thoroughly appreciated the genuine friendly service and would absolulutley recommend this dealer! Thank you,, Stacy and Ron, for exceeding my expectations. More

Great experience ! Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Se Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Seattle (Seahawk shirt/cap) and we spoke several times as she would let me know the status of my car. The sales person that sold me the car (Cory) still remembered me as well, overall a very nice visit. More