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Audi Riverside - Service Center

Riverside, CA

4.9
1,187 Reviews

1,187 Reviews of Audi Riverside - Service Center

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October 07, 2016

"Excellent service" This is the second or third time having service maintenance for my Audi, Ron Frasier has been the employee I have dealt with. He has always been very More

by Joey102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Oct 10, 2016 -

Audi Riverside responded

Thanks Joey! We're so glad that Ron continues to extend such excellent customer care to you, and always ensures that you're well accommodated and informed each time you come in. We appreciate your business and look forward to seeing you on your next service visit! Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

October 04, 2016

Service Alex Ortz was very professional and very helpful with questions that i had asked him. My service was on time along with a clean car. Very satisfied More

by Dbarone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 05, 2016 -

Audi Riverside responded

Thanks Dbarone! It's wonderful to know that Alex was so helpful and attentive, and made sure that all of your questions and concerns were addressed. We're glad you got your car back looking fresh and clean, and we hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

October 04, 2016

Excellent Treatment! Ron is very courteous and professional everytime. He explains all repairs needed and completed in detail. Wait time is minimal too when its regular More

by Oscar M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Oct 05, 2016 -

Audi Riverside responded

Thanks for the great feedback, Oscar! We're so glad to hear that Ron continues to make your service experiences so pleasant and accommodating, and always makes sure that you're well informed and aware of all of your vehicle's service needs. It's wonderful to know that he gets your car taken care of quickly and efficiently, and that your visits are as convenient as possible! We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

October 02, 2016

Impeccable Service Experience Alex Ortiz was not only courteous and friendly, but he was also so professional and prompt in servicing my car. The whole experience that morning was More

by Tranh Dhalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy and Daniel (service manager), Alex Ortiz
Oct 04, 2016 -

Audi Riverside responded

Thanks for the great feedback, Tranh! We're so pleased to hear that Alex was so helpful and efficient, and made sure your car was well taken care of. It's wonderful to know that you felt well accommodated, and got your car back quickly, and looking fresh and clean! We appreciate your business and hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 30, 2016

Excellent Service! Excellent service, professionalism ,and friendliness! Always enjoy the staff here! The staff are always friendly and helpful, and work is quality. Hig More

by JFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Ron Frasier
Oct 03, 2016 -

Audi Riverside responded

Thanks JFY! It's wonderful to hear that you continue to be well accommodated, and that everyone works together to ensure that you have an excellent experience each time you come in. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 30, 2016

Great service! I always receive great service at Walters. Ron Frasier kept me informed about my vehicle every step of the way! When I picked up my vehicle he went ov More

by AnthonyR33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Oct 03, 2016 -

Audi Riverside responded

Thanks Anthony! It's wonderful to know that Ron makes your service experiences so pleasant, and always makes sure that you're kept well informed throughout each visit. We're so glad that he makes you feel accommodated and at ease with the work that is done on your car! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 30, 2016

Great Help I have always worked with Stacy Samuels when I need service done to my Audi, Stacy and Walters Audi are the best they always treat me great and keep m More

by Hollysaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2016 -

Audi Riverside responded

It's great to hear from you, Holly! We're so glad that you continue to have such pleasant experiences with Stacy, and that she continues to make sure that you are kept well informed and accommodated on each visit. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 25, 2016

I am very please with Javier Juarez, for his prompt attentio For the excellent service and attention, the accurate time promised, and the friendly and nice treatment.. Javier Juarez you are the BEST. Thanks , More

by Susy 82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez, Steve Morrison
Sep 27, 2016 -

Audi Riverside responded

Thanks Susy! We're so pleased to hear that Javier was so helpful and accommodating, and made sure you had such a great service experience. It's wonderful to know that he made it a hassle-free process, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 24, 2016

great team The service department is very efficient. They have great communication with their mechanics. Rate of processing on every aspect is incredible. They More

by Jaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staff, David Ranciglio
Sep 27, 2016 -

Audi Riverside responded

Thank you for taking the time to share your feedback, Jaja! We're happy to hear that you were so well accommodated, and that our service team worked so diligently to get your engine rebuilt. It's wonderful to know that they were helpful and attentive, and made sure you got your car back quickly! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 23, 2016

Service with a smile Stacy Samuel was friendly and professional. One suggestion, have paper work ready at appointed time, most of the information asked was in your system More

by Misguyver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2016 -

Audi Riverside responded

Thank you for taking the time to share your experience, Misguyver. We're glad that Stacy was so helpful and attentive, and made sure you were well accommodated throughout your service process. We appreciate your feedback, as we're always looking for ways to improve our processes and ensure that our customers are having the best experience possible. Thanks again, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

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