Audi Riverside - Service Center

Service I love this dealership! Javier Juarez is very helpful and always prompt which I greatly appreciate because I am always running short on time. I highly I love this dealership! Javier Juarez is very helpful and always prompt which I greatly appreciate because I am always running short on time. I highly recommend this dealership and I have loved everyone I have met! Thank you for respecting my time and always taking very good care of me! More

MIL on! Check engine light came on a short run to South Pasadena, no change in vehicle performance. Took to Walter's Audi for diagnosis and repair, initially Check engine light came on a short run to South Pasadena, no change in vehicle performance. Took to Walter's Audi for diagnosis and repair, initially assisted by Stacy and then placed in the care of Javier Juarez. Arrived without a pre-scheduled service appointment and I treated as if they were expecting me upon late afternoon service lounge entrance. A faulty fuel tank sensor was diagnosed and replaced, along with a factory software upgrade for the AC. The entire took less than 90 minutes, I was in a hurry so i had to pass on the complimentary car wash. I time visit, new repeat customer.... Javier.... thanks again! More

Problem with the glass sensor My car had a problem with the glass sensor window after I got it fixed at caliber .I had to took the car to the dealer and Javier Juarez was very help My car had a problem with the glass sensor window after I got it fixed at caliber .I had to took the car to the dealer and Javier Juarez was very helpful. He helped me to communicate with David from caliber and got my car fixed right....feel so good getting my car back today...thank you so much for your service and a good communication More

Routine Service with a back-up camera issue As always, Stacy Samuel provided a warm welcome and an efficient check-in, and Ron Frasier apprised of work to be done, through scheduling, updating, As always, Stacy Samuel provided a warm welcome and an efficient check-in, and Ron Frasier apprised of work to be done, through scheduling, updating, and completion.. Excellence with a smile! More

Ronald Frasier My service writer Ron Frasier was very helpful always keeping me informed on the status of my vehicle. He explained everything to me. The shop was ver My service writer Ron Frasier was very helpful always keeping me informed on the status of my vehicle. He explained everything to me. The shop was very clean and professional. I will defend go back to Walters again. More

Best Dealership and Service Experience! I have never had anything less than an exceptional experience at Walter's. From the day I purchased my A6, to every single service visit thereafter, I have never had anything less than an exceptional experience at Walter's. From the day I purchased my A6, to every single service visit thereafter, I've had a stellar experience. Stacy Samuel in particular is an AMAZING service rep!!! I will continue to recommend Walter's to all of my friends and colleagues. More

Best Customer Service Mr Ron Frasier and Mr Alex Ortiz helped us all through out. Their services are nothing but EXCELLENT! They made sure that we are taken cared of all th Mr Ron Frasier and Mr Alex Ortiz helped us all through out. Their services are nothing but EXCELLENT! They made sure that we are taken cared of all through out the process. They are professionals and I strongly recommend to my family and friends. More

Amazing customer service Alex Ortiz was my service advisor on my first visit to Walter's Audi in Riverside. He was amazing, going above and beyond any customer service I would Alex Ortiz was my service advisor on my first visit to Walter's Audi in Riverside. He was amazing, going above and beyond any customer service I would expect. I came from another dealership that was ok in service but after working with Alex I'm loyal to Walter's. More

My new Audi was having problems Alex went out of his way to keep me informed every step of the way with the repairs being done to my A8. It's always a pleasure dealing with Alex and Alex went out of his way to keep me informed every step of the way with the repairs being done to my A8. It's always a pleasure dealing with Alex and would always highly recommend anyone to Alex as their service advisor. More

Great experience Alex is always very helpful and goes above and beyond to make sure his customers are completely satisfied. Greatly appreciate all his help and hard wo Alex is always very helpful and goes above and beyond to make sure his customers are completely satisfied. Greatly appreciate all his help and hard work. More