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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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September 04, 2016

Stacy Samuel service adviser ar Walters Audi Riverside CA Ms. Stacy Samuel offers outstanding customer service and outstanding knowledge in her field . Always courteous and friendly. Timely and professional More

by Audi lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Le
Sep 07, 2016 -

Audi Riverside responded

We're pleased to hear that Stacy and David have made your experiences with us so pleasant! It's wonderful to know that regardless of if you come in to purchase a new vehicle or to have one serviced, you always feel welcomed and at ease, and have all of your needs and expectations met. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings updates and more. Regards, Walter's Audi

September 02, 2016

Great Service, Professional, Huge Value! I never get oil changes at the dealership because it's too darn expensive. Walter's Audi, however, really makes getting your car serviced a pleasant e More

by Joseph Pratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2016 -

Audi Riverside responded

Thanks for the great feedback, Joseph! We're happy to hear that you had such a pleasant service experience, and that you found the process to be worthwhile for you. It's wonderful to know that you were well accommodated, and that Stacy took great care of you and your vehicle! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 27, 2016

can always count on them I recently took in my a4 2015 to get serviced with javier juarez, (whom is aways very helpful and makes sure all my questions and concerns are answere More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez, Syed Ali
Aug 30, 2016 -

Audi Riverside responded

Thanks for the great feedback, Natalie! We're happy to hear that Javier continues to extend such excellent service to you, and made sure that your car was well taken care of. We're glad that he was able to refer you to Syed, and that he helped you through the process of purchasing your new A4! We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 20, 2016

Pleasant experience I rate Walters Audi in Riverside as excellent for the following reasons. I made my appointment to have my regular service completed. I dropped my car More

by s5supergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Aug 23, 2016 -

Audi Riverside responded

Thanks for the feedback, s5supergirl! We're pleased to hear that you had such a pleasant experience with Alex and Javier, and that they worked together to make sure you and your car were well taken care of. It's wonderful to know that you were well accommodated, and that you got your car back quickly and efficiently. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 17, 2016

Alex Ortiz comes to the top of my need. Alex is a perfect asset to the Walter's Audi dealer. A very kind person and willing to help. He is right on the top of my need. Thank you Alex. From More

by audi2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Javier Juarez
Aug 18, 2016 -

Audi Riverside responded

Thanks for the 5-star rating, Audi2014! It's wonderful to hear that you have had such great experiences with Alex, and that he makes sure you and your vehicle are well taken care of. We appreciate your business and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 13, 2016

Great service is a standard at Audi Perfect from delivery to pick up. Alex Ortiz was the perfect service manager keeping me posted throughout of the progress of the work. Keep up the goo More

by 3DC-S5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Aug 15, 2016 -

Audi Riverside responded

Thanks for the 5-star rating, 3DC-S5! We're happy to hear that you had such a pleasant experience with Alex, and that he made sure you were well accommodated throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 13, 2016

Satisfaction again Once again excellent service at Walter"s Audi. Alex Ortiz was top notch. Greeted on time, thorough with needs, and finished on time as promised. Grea More

by Aqua ray
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Aug 15, 2016 -

Audi Riverside responded

Thanks for the 5-star rating, Aqua Ray! We're pleased to hear that Alex was so helpful and prompt, and got your car taken care of quickly and efficiently. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 02, 2016

Walter's Audi An excellent R8 Service Center I took my R8 to Walter's Audi for repair service and was very pleased. . My Service Rep Javier was a true professional and on-point. I don't trust j More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Aug 04, 2016 -

Audi Riverside responded

Thanks for the great feedback, Ken! We're happy to hear that Javier was so helpful and attentive, and made your service experience as pleasant as possible. It's wonderful to know that he made you feel at ease throughout the process, and we're glad you got your car back looking fresh and clean! We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

July 31, 2016

As always, the experience was great. We've been Walters Audi and Porsche customers for many years. On the Audi side we've worked with Stacy Samuel and have appreciated her casual, custome More

by 2015Q7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Audi Riverside responded

Thanks for the great feedback! We're happy to hear that you had such a pleasant experience with Stacy, and that she continues to extend such thorough and accommodating customer care to you. It's wonderful to know that you got your car back in great shape, and we look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

July 30, 2016

Alway a pleasure to do business with! I have had my Porsche's & Audi's serviced at Walter's for more than a decade, and they have never failed to meet or exceed my expectations. I have al More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Audi Riverside responded

Thanks Bill! We're happy to hear that you have had such wonderful service experiences over the years, and that Stacy continues to make sure that your cars are well taken care of. It's great to know that she has made you feel well accommodated, and always makes sure that your needs and expectations are met! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

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