Audi Riverside - Service Center

excellent service Stacey Samuel. She's warm personable and professional she takes care of your vehicle in the way an Audi should be care for. I'm always greeted with a Stacey Samuel. She's warm personable and professional she takes care of your vehicle in the way an Audi should be care for. I'm always greeted with a warm smile, I trust Stacey and will continue to do business with her. More

Total Top Notch White Glove Experience From the moment you walk in the door, or most cases, as soon as you pull your car up to the service center to park your vehicle, you are greeted by on From the moment you walk in the door, or most cases, as soon as you pull your car up to the service center to park your vehicle, you are greeted by one of the Service team members on staff. I have had my Audi for almost a year now and I've never felt less than satisfied with the experience here. I have a 3 and a half year old son that I bring with me to the dealership because he loves the staff here too. It doesn't matter if you get Javier, Ron, Alex or Stacey to be your service advisor, they are all worthy of my praises. The apple doesn't fall far from the tree though because their manager, David is one of the fairest managers I've ever dealt with. He understands when things aren't fair coming from the top and helps to make the experience right for you EVERY SINGLE TIME. I'll be honest, I'm not an easy person to please and this dealership's service department is the reason I still own my car today. More

Great ! Stacy on top of everything. I took my q 7 for 15000 mile service and she went to work right away and had the job done quickly. Very efficient . I will Stacy on top of everything. I took my q 7 for 15000 mile service and she went to work right away and had the job done quickly. Very efficient . I will come back again and would recommend Walters Audi for their top notch customer service. Lorreno More

Top Notch Stacy and the rest of the service crew have always been great to work with. They always accommodate my schedule and give me a loaner car when I need Stacy and the rest of the service crew have always been great to work with. They always accommodate my schedule and give me a loaner car when I need one. Stacy in particular goes out of her way to make sure my experience there at the dealership is second to none. More

Javier Juarez & David Ranciglio are the "Real Deal" If the "80/20 Rule," is applicable to everything, then 80% of employees go to work with "just another day at their job" attitude. The remaining 20% g If the "80/20 Rule," is applicable to everything, then 80% of employees go to work with "just another day at their job" attitude. The remaining 20% go to their job with a mission in mind, which is to be the best they can be on any given day. Then you have the elite group of employees, probably only 3%, the ones who lead the pack in a world of followers. That's who I had the pleasure and satisfaction of having provided me service for my A6. I love my A6, it is everything that I hoped for and expected when I bought it at Walter's. And when it needs attention, encountering expert, professional, and superb service is always a welcomed bonus! Although I had a communication breakdown initially with Mr. Juarez, which was highly unusual, Javier was quick to redeem himself and remedy the problem with stellar service and attentiveness. It takes a true professional to apologize and then compensate his oversight by having my car completely detailed at no charge. Javier Juarez went beyond verbal atonement and certainly has regained my confidence and contentment with him, the Service Manager Mr. David Ranciglio, and Walter's Audi with the highest accolades for customer service and satisfaction. Thank you gentlemen for your outstanding effort, professionalism, and performance. More

Great experience Had a great experience taking my A3 in for 15k service. Everyone was very friendly and articulate. Happy to return in the future. This place made me f Had a great experience taking my A3 in for 15k service. Everyone was very friendly and articulate. Happy to return in the future. This place made me feel like they care about your relationship with Audi. Good stuff. More

walters audi service department is on there game i own 4 audis and when it comes time to service them Stacy has it handled. Stacy keeps me up too date and gets me in and out fast, why would i go anyw i own 4 audis and when it comes time to service them Stacy has it handled. Stacy keeps me up too date and gets me in and out fast, why would i go anywhere else... More

Great Team I have owned Audi vehicles for years. I always ask for Stacy Samuel when I need service. She is friendly very knowledgeable and has my best interest I have owned Audi vehicles for years. I always ask for Stacy Samuel when I need service. She is friendly very knowledgeable and has my best interest in mind when recommending service. As a side note I recommend Stacy and the Walters service team when talking with other Audi owners they are the best. More

Excellent I came for service last week and Alejandro Ortiz was my service associate, He was very courteous, knowledgeable while providing me with excellent cus I came for service last week and Alejandro Ortiz was my service associate, He was very courteous, knowledgeable while providing me with excellent customer service. The service at Walter's Audi is alway excellent. I go there for service on both Audis. I recommend Walters Audi to my friends and family for their service needs. The Sales department is also outstanding. This is why i am a repeat customer. More

Always great service I came for some issues last week and Alejandro Ortiz was my service associate, he is very friendly and helpful. The service of Walter's Audi are alway I came for some issues last week and Alejandro Ortiz was my service associate, he is very friendly and helpful. The service of Walter's Audi are alway good. I go there for service all the time and recommend to anyone who wants better service. More