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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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February 06, 2016

top notch Stacy is very friendly,kind,courteous and knowledgeable.Stacy is also completely honest and direct about your service.I admire her professionalism and More

by Boogie21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and Nacho, Andy Bartoli, David Ranciglio, Amin Eshaq
Feb 08, 2016 -

Audi Riverside responded

Thanks for the 5 star rating, Boogi21! It's great to hear that you were so well accommodated during your recent service visit. We're so glad that Stacey made you feel so at ease throughout the process, and that she extended advice and information about your vehicle that you felt you could trust. We appreciate your recommendation, and hope to be able to assist you again with any of your future automotive needs. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

February 06, 2016

Javier Juarez is the only service agent I will work with I have been an Audi owner for some time now and since Javier Juarez has joined the service team he is the only person I will deal with my first experi More

by Pvalenzuela6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier Juarez
February 06, 2016

Service Went in for an oil change and was amazed at the respect and professionalism from Alex upon my arrival, he was courteous with the whole process and exp More

by Richie0351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Feb 08, 2016 -

Audi Riverside responded

Thanks for the 5 star rating, Richie! It's great to hear that you were so well accommodated during your recent service visit. We're glad that Alex extended useful information to you, and made sure you were kept up to date on what services would be performed on your vehicle. We appreciate your business, and look forward to seeing you again next time your vehicle is ready for service. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Audi

February 05, 2016

The Phenomenal Service Dept. Stacey Samuel, David Ranciglio and Javier were absolutely fantastic. Service was explained, any updates were texted promptly and the entire experience More

by Rock18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ranciglio, Javier Juarez
Feb 08, 2016 -

Audi Riverside responded

Thanks for the great feedback, Rock18! It's great to know that Stacey, David, and Javier were able to extend top quality service to you. We're so glad that you were kept well informed, and that it was a quick, efficient process! We appreciate your business, and hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

February 03, 2016

Above and beyond Javier Juarez has been our go to guy when maintenance is due for our Audi Q7. Always very professional and goes above and beyond to make sure we are t More

by Lints_philos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Feb 05, 2016 -

Audi Riverside responded

Thank you for taking the time to share your feedback, Lints_philos! We're so pleased to hear that Javier has always gone the extra mile to ensure that your service experiences with us are the best they can be. It's great to know that he has instilled such confidence in the services that we offer at our dealership, and we are so glad you feel at ease and accommodated each time you come in. We look forward to working with you for any of your future automotive needs! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

February 01, 2016

Happy new Audi Customer I had a great experience in my first service with Javier Juarez at Walter's Audi in Riverside. He was personable, professional and proficient. My ex More

by Happy Loren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartoli, Javier Juarez, Cory Williams
Feb 02, 2016 -

Audi Riverside responded

Thanks for taking the time to share your feedback, Loren! We're happy to hear that Javier, Cory, and Andy were all able to work together to ensure that your first service visit was such a pleasant experience. It's great to know that Javier was able to be so helpful and informative about your service needs, and make you feel like your car was in great hands. We're also glad that Cory and Andy were so accommodating, and made sure the experience was excellent from start to finish! We appreciate your business, and look forward to working with you again soon. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 31, 2016

Quality and service never fails Once again, excellent service at Walter's audi! Took my car in for "squeaky " brakes and had fantastic experience. Did efficient job without any gimmi More

by Aqua ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2016 -

Audi Riverside responded

Thanks for the great rating, Aqua ray! We're pleased to hear that Stacy continues to ensure that your service visits are so excellent. It's great to know that you are well accommodated each time you bring your car in, and that her expertise and attention to detail make you feel confident in the work that she performs on your vehicle. We appreciate you choosing Walter's Audi, and are glad we can make the longer trip out to our dealership worthwhile for you. We look forward to seeing you again for your next service! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 29, 2016

Service The service team is ALWAYS great when I take my car in. Javier immediately greeted me and helped me initially while Alex helped out another guest. Sta More

by Vandy N
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Javier Juarez
Feb 02, 2016 -

Audi Riverside responded

Thanks for the great rating, Vandy! We're pleased to hear that Alex, Stacy, and Javier all worked together to ensure that your service experience was so excellent. It's wonderful to know that you felt well accommodated, and that the process was so pleasant for you! We appreciate your business, and hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 28, 2016

Javier Juarez was SOOOOO HELPFUL and Friendly Had my A4 serviced with Javier Juarez and he was so friendly, professional and informative. Kept me updated via text all day of the status of my car!! More

by Stepfi88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The blonde girl that brought me coffee after a long 12 hr shift , Javier Juarez
Feb 02, 2016 -

Audi Riverside responded

Thanks for the great rating, Stepfi88! It's wonderful to hear that Javier was so accommodating and helpful, and made sure you were kept well informed throughout the day on the status of your vehicle. We're glad it was such a pleasant service experience for you! Don't forget to check us out on Twitter and Facebook for savings and updates, and we hope to see you again for your next service visit! Regards, Walter's Audi

January 28, 2016

Excellent Service Javier Juarez was great to work with- honest and up front. My 15 k service was finished much faster than i expected! Will definitely plan on bringing More

by GirlinanS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Feb 02, 2016 -

Audi Riverside responded

Thanks for the great feedback, GirlinanS7! We're happy to hear that Javier was able to ensure that your service experience was quick and accommodating. It's wonderful to know that he extended such excellent customer care to you, and offered information about your vehicle's service that you felt you could trust. We appreciate your business, and look forward to working with you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

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