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Audi Salt Lake City
Salt Lake City, UT
266 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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266 Reviews of Audi Salt Lake City
September 23, 2022
2 1/2 week advanced scheduling for oil change. Requested to wait for reserved time. When I got there they said it would be 2-3 hrs or to take lift to and from. Never received call that my car w Requested to wait for reserved time. When I got there they said it would be 2-3 hrs or to take lift to and from. Never received call that my car was ready. I Called 6 hrs later and it just happened to be ready…. For an expensive high end shop I expect a lot more operational management and service. May start going to another shop. More
by Audiowner
Employees Worked With
Ed Dejulis
September 13, 2022
I’ve had nothing but great experiences with the service department at Audi Salt Lake. I’m able to get my vehicle in when I need it and it’s always returned clean with the work done properly. The advisors d department at Audi Salt Lake. I’m able to get my vehicle in when I need it and it’s always returned clean with the work done properly. The advisors do a great job keeping me updated and I love the inspection video from the technician. I won’t take my Q3 anywhere else! More
by HMellick
Employees Worked With
George (Service Advisor)
September 09, 2022
Always phenomenal service when I bring my car in. Olive crushes the customer service game and explains what’s going on in an easily digestible way. No matter the issue, I always leave with a smile on Olive crushes the customer service game and explains what’s going on in an easily digestible way. No matter the issue, I always leave with a smile on my face. Super thorough, they keep you in the loop (with video, text, any questions you have) so you leave educated and not confused. More
by jentry
Employees Worked With
Olive Oliverson
August 16, 2022
75 k check up n service. Vehicle was done when promised. Even setting up for us a late pick up. The final bill was exactly what was quoted. Excellent overall experience. Vehicle was done when promised. Even setting up for us a late pick up. The final bill was exactly what was quoted. Excellent overall experience. More
by spiderdrvr69
Employees Worked With
Tiya Wong, Ed Dejulis
August 13, 2022
They were very professional and my car was done correctly and on time. Being an older woman I appreciated how the interaction with everyone was so pleasant. and on time. Being an older woman I appreciated how the interaction with everyone was so pleasant. More
by Shaunnaclark
Employees Worked With
Josh Strong, Ed Dejulis, Dalton Hughes
