Audi Salt Lake City

2014 Audi S4 72000 mi. Electronic interlock in steering column died, took to Salt Lake Audi for diagnosis and repair. Turn was quick as soon as the new part arrived and w Electronic interlock in steering column died, took to Salt Lake Audi for diagnosis and repair. Turn was quick as soon as the new part arrived and was able to get back on the road again! Thx Jason, Connor, and everyone in the Service Department, as well as the service tech who quickly found the issue and performed the repair. More

The staff was friendly and courteous. They were very knowledgeable and answered all questions. I would highly recommend them to friends and family. They were very knowledgeable and answered all questions. I would highly recommend them to friends and family. More

Audi of Salt Lake has come through in the clinch again. Thanks Jason and Team! Thanks Jason and Team! More

Today was my first experience at Strong Audi of SLC. I am very impressed so far! I worried no one would care about helping me with my new 'used' 2012 Audi given I didn't buy the car at the Strong dealer I am very impressed so far! I worried no one would care about helping me with my new 'used' 2012 Audi given I didn't buy the car at the Strong dealership. I approached a service desk (no appointment), and was greeted warmly by a Service Consultant named Jason Crane. Chris Miller (mechanic) was awesome, too!. Jason was friendly and patient with all my questions. He made me feel like I my 2012 Audi still mattered… I'll definitely go back! More

2015 Audi R8 11k miles since new. Car is used mainly for charity rallies and never in winter. The dealer knows this as it has been serviced there since 2015. At last service, I wa Car is used mainly for charity rallies and never in winter. The dealer knows this as it has been serviced there since 2015. At last service, I was offered a service package for 2 services at a discounted rate, which I agreed to . I brought the car in a bit delayed due covid shutdowns and very few miles driven, a few hundred. I was told my second prepaid service had "expired" and needed to pay $1300 for oil change and brake flush. I was never informed that these packages expire. I asked them to check rear view camera and passenger side hood strut. Some mumbling, offer another prepaid package, and not done. A text was sent with link for inspection video, but there was no video present. I had to ask for the inspection check off sheet upon pickup, everything green but service advisor said I might need new tires soon due tread depth. Rears had a couple hundred easy miles and fronts only the 25 miles to the dealership ! (Stock depths, not shaved) Throw in tires inflated to rock hard (spec but only needed for sustained speeds above 165 mph), the usual muddy footprints in footwell/door jamb and I'm considering other options for service. They did keep car inside overnight at my request since it wasn't ready until almost closing and they do provide Lyft rides. I have two vehicles serviced at sister company with far better results, and my daily driver from the lower end sister company I will not even take in, but do my own maintenance. More

By far, the worse Audi dealership for parts service in the Intermountain West. Still waiting for one part since November 20, 2023. Have started getting service and decent customer service from Arizona dea the Intermountain West. Still waiting for one part since November 20, 2023. Have started getting service and decent customer service from Arizona dealership. Frustrating and annoying!! More

Jose was responsive from the get-go. He got me an appointment the day after I called, which included a loaner. The other Audi dealer would have taken 6 weeks to book an appt with loaner. He got me an appointment the day after I called, which included a loaner. The other Audi dealer would have taken 6 weeks to book an appt with loaner. And they never, ever return a phone call. I appreciate that Strong always has real people answer the phone. Strong has earned my service business More

Excellent customer service. I had the pleasure of interacting with Nick and Jason. I totally recommend the service at Audi Salt Lake. I had the pleasure of interacting with Nick and Jason. I totally recommend the service at Audi Salt Lake. More

Great customer service. Professional team. Went into detail about what my car needed serviced and informed me of the costs upfront. Gave me updates throughout the entire tim Professional team. Went into detail about what my car needed serviced and informed me of the costs upfront. Gave me updates throughout the entire time my car was in the service department. More

They worked to give me an even better car since the color I wanted was not available. I wanted was not available. More