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Audi San Juan
San Juan, TX
372 Reviews
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October 13, 2018
Excellent Customer Service! From the time you arrive to the time you leave, everyone Here at Audi San Juan, is very attentive to the Customer. You are greeted as soon as you walk From the time you arrive to the time you leave, everyone Here at Audi San Juan, is very attentive to the Customer. You are greeted as soon as you walk in, offered refreshments, and quickly processed. I especially like the communication via text regarding the service of the vehicle. It is to approve or deny any recommed service. More
by GILBERTO.JR
Verified CustomerEmployees Worked With
Jose Ascencio, Adrian Diaz, Francisco Villarreal, Ricardo Ramirez
October 11, 2018
Friendly, efficient, caring! My experience with the service dept. was an AWESOME experience. Rick was very friendly and very efficient. He made sure I got a loaner that was equiva My experience with the service dept. was an AWESOME experience. Rick was very friendly and very efficient. He made sure I got a loaner that was equivalent or better than what I drive. He text me when my car waa ready and had it ready to go (washed) when I arrived. Very pleased! More
by MELVAPALACIOS
Employees Worked With
Ricardo Ramirez
October 11, 2018
Exceptional service From beginning to end, Audi to San Juan was amazing! Friendly sales people, reliable service center, and a overall welcoming feeling. This is my secon From beginning to end, Audi to San Juan was amazing! Friendly sales people, reliable service center, and a overall welcoming feeling. This is my second Audi, and definitely not my last. Thank you Audi of San Juan. More
by RickJames
Employees Worked With
Octavio , Laurah Herrera, Gracie Cornejo, Francisco Villarreal, Ricardo Ramirez, Ira GARCIA
October 11, 2018
All around experience I have had a great experience in dealing with everyone from sales to service at Audi San Juan! Highly recommend this dealership! Thank you all for you I have had a great experience in dealing with everyone from sales to service at Audi San Juan! Highly recommend this dealership! Thank you all for your friendliness! More
by MA4JBL
Employees Worked With
Laurah Herrera, Gracie Cornejo, Francisco Villarreal, Ricardo Ramirez, Ira GARCIA
October 11, 2018
Great service Easiest service appointment I’ve ever had. No hassle no fuss no surprises. Effortless. So glad I bought an Audi and the service lived up to the hype. Easiest service appointment I’ve ever had. No hassle no fuss no surprises. Effortless. So glad I bought an Audi and the service lived up to the hype. More
by HEATHERDLG
Employees Worked With
Ricardo Ramirez
October 11, 2018
Great service rep! Frank was a great service rep. He had everything ready to go when I arrived. I was offered a beverage and was greeted politely by all employees. I was Frank was a great service rep. He had everything ready to go when I arrived. I was offered a beverage and was greeted politely by all employees. I was contacted in a reasonable time with an update on my vehicle. The pick up process was just as smooth! More
by PAOLAECASTILLO26
Employees Worked With
Octavio Rivas, Alex Calzada, Francisco Villarreal
October 08, 2018
Misleading Information On waiting for a 2nd key for over three weeks and later repair of squealing brakes,I was repeatedly told the parts " just came in off the truck'- 5 ti On waiting for a 2nd key for over three weeks and later repair of squealing brakes,I was repeatedly told the parts " just came in off the truck'- 5 times. Personnel were either out to lunch, not in that day, or with someone else. No one returned calls. I am quite disappointed in your service. More
by RAGMAN313
Employees Worked With
Laurah Herrera, Ira GARCIA
October 07, 2018
Great experience All of the staff were friendly and very knowledgeable about the vehicles and getting me into the best car that fit every need and want that I had in m All of the staff were friendly and very knowledgeable about the vehicles and getting me into the best car that fit every need and want that I had in mind. Would definitely recommend. More
by ASHMARIE2094
Employees Worked With
Johnny Garza
October 07, 2018
Why 5 stars review? These guys ar 10 stras Best customer service ever. All staff gives more then 100%. Nice bulding and amenities. I will deffenetly buy nets Audi with Audi San Juan team. Best customer service ever. All staff gives more then 100%. Nice bulding and amenities. I will deffenetly buy nets Audi with Audi San Juan team. More
by LICCARLOSMTZ1
Employees Worked With
Francisco Villarreal
October 07, 2018
Great service! Everyone was very helpful and friendly and answered any questions I had, very informative. Really enjoyed my experience at this servicing location and Everyone was very helpful and friendly and answered any questions I had, very informative. Really enjoyed my experience at this servicing location and look forward to going for my next service soon. Thank you More
by JESSAB11
Employees Worked With
Francisco Villarreal, Ricardo Ramirez
