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Audi Shrewsbury
Shrewsbury, MA
597 Reviews
At Audi Shrewsbury, we know that a car does more than take you from point A to point B. It protects your family, keeps you entertained during a long commute, and provides comfort and convenience when inclement weather hits. Because of this, we also know that choosing a new or certified Audi or used car, truck, SUV, or minivan is no easy decision. Our staff is trained not simply to make sales, but to make matches between our customers and the high-quality vehicles we carry.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Whether you're buying or leasing, we want you to get the most for your money and choose a plan that keeps you financially comfortable. Talk to our finance team today to see what they can do for you.
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
When it comes time to service your vehicle, Audi Shrewsbury has you covered there as well. We'll remind you when it's time for routine maintenance like oil changes or tire rotation, and we'll provide fast, cost-efficient service if you ever need a repair. We'll always use parts straight from the manufacturer so that you're getting the best quality possible, and our mechanics are specially trained for each brand we carry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 597 reviews
September 05, 2017
New car I have nothing but great things to say about the dealership. Everyone was great! Today's cars are quite complicated but they took the time to explain I have nothing but great things to say about the dealership. Everyone was great! Today's cars are quite complicated but they took the time to explain all the features and how to use them! More
by Bill54
Employees Worked With
Ruzhena Vishnevski
August 30, 2017
Great Dealership! Great service; no sales pressure but go above and beyond to help. Tonya and Karen were amazing to work with. So nice to pick up your new car in the "u Great service; no sales pressure but go above and beyond to help. Tonya and Karen were amazing to work with. So nice to pick up your new car in the "unveiling room". More
by MickSmith
Employees Worked With
Tonya, Karen, Ryan Davolio
August 28, 2017
Excellent experience with Pierce and all involved! Excellent experience from beginning to end. Pierce was outstanding throughout the entire process as well as Chito and San. Customer service and expe Excellent experience from beginning to end. Pierce was outstanding throughout the entire process as well as Chito and San. Customer service and experience was exceptional. More
by Peter Casellini
Employees Worked With
San, Chito Vongchampa, Pierce DeSimone
August 27, 2017
Always a good experience I've purchased two vehicles from this dealership over the last 6 months. Very professional and customer oriented dealership. Ask for Angel, he'll find I've purchased two vehicles from this dealership over the last 6 months. Very professional and customer oriented dealership. Ask for Angel, he'll find you the right car. More
by BobbyGundes
Employees Worked With
Kateri McGee, Angel Cruz, James Harrison, Chito Vongchampa
August 18, 2017
Fantastic experience I had a great and very easy experience at Audi of Shrewsbury, I talked to the Sales rep Angel the day before I wanted to go in to look at a pre-owned I had a great and very easy experience at Audi of Shrewsbury, I talked to the Sales rep Angel the day before I wanted to go in to look at a pre-owned A6. Angel was great, he came in on his day off to help me and made sure the exterior of the car was very clean (theres currently construction next door and the cars in the lot are covered in dirt). He took me on a lengthy back road test drive which I really liked, it wasn't just a straight shot up and down Rt 9, and promised to address some concerns I had about the car. He offered to have the A/C unit recharged before pick up and have the techs check on the drivers side window vent because there was no air coming out of it. He also promised to get me a glove box adapter for my iPhone. He delivered on all his promises. And aside from that he was just a pleasure to work with, I highly recommend asking for him. The finance guy Chito was also extremely friendly and helpful. This was my first time buying a high end luxury car and I had concerns about the reliability of a pre-owned one. He brought in one of the service advisor's who's name I unfortunately can't remember and again, he was very friendly and very helpful in addressing all of my worries. Overall there is nothing I can complain about in my experience with Wagner Audi, I would def recommend them More
by ChadA
Employees Worked With
Angel Cruz, Chito Vongchampa
August 12, 2017
Christian was excellent My son and I went there to purchase a used Infiniti and we dealt with Christian, who was attentive, honest and went out of his way to make sure our ne My son and I went there to purchase a used Infiniti and we dealt with Christian, who was attentive, honest and went out of his way to make sure our needs were met. I would recommend going to this dealer to buy a new or used vehicle, make sure to ask for Christian and he will take good care of you! Thank you, Dave and Cameron More
by David Doddridge
Employees Worked With
Christian
July 15, 2017
Another excellent experience! San and Christian were both amazing to deal with, even staying late to help us work through the deal! This is our second lease with Audi Shrewsbury. San and Christian were both amazing to deal with, even staying late to help us work through the deal! This is our second lease with Audi Shrewsbury. Another excellent experience! Chito was also great to deal with in financing! Thank you! More
by Cheryl
Employees Worked With
Christian Lewis and San Asbridge (both were Excellent), Chito Vongchampa
July 13, 2017
Professional and Quick I previously had an 2008 Audi A4 with 160,000 miles on it. With a sunroof mechanical problem occurring I only had one option to get something new! I w I previously had an 2008 Audi A4 with 160,000 miles on it. With a sunroof mechanical problem occurring I only had one option to get something new! I went in with a idea and came out very pleased. My salesmen was Christian Lewis. He actually reminds me of myself. Young, passionate, dedicated, and very friendly. It was his second car sale so I was more than happy to make things go very easy for him and he returned the favor by explaining all the steps very thorough. He knew his information very well and I was very impressed by his professional courtesy. I plan to be a Audi customer for life after this experience! My new A3 pulled up very very clean and Christian was nice enough to sit in it with me for a little and explain somethings I didn't know before. Thanks Audi team! More
by Michael Augustus
Employees Worked With
Christian Lewis
June 16, 2017
Good experience with the sales department. Pierce & Kateri were excellent. Kateri handled the Internet quote and sent me the requested information immediately. She followed up in a timely manne Pierce & Kateri were excellent. Kateri handled the Internet quote and sent me the requested information immediately. She followed up in a timely manner but did not pressure me at all. My salesman (Pierce) did a very good job of educating me about the Audi Q5 features. During the test drive, he did not try to sell me. He just let me enjoy the drive. After the sale, Pierce told me to follow up with him if I had any questions about the vehicle. I was happy with the negotiated price and I am enjoying my Q5. If you want a pleasant car buying experience, ask for Kateri & Pierce. The F& I department was not too friendly and did not like that I had my own financing in place. She also typed in the wrong cost for the vehicle. Took her three times to get the sales price correct. No problems, I pointed out the correct price. More
by Carguy96
Employees Worked With
Kateri McGee, Pierce DeSimone
June 15, 2017
Best car buying experience ever. Chito was our sales person. We were extremely satisfied with him. We arrived late on a Saturday afternoon and he and the sales manager stayed way pa Chito was our sales person. We were extremely satisfied with him. We arrived late on a Saturday afternoon and he and the sales manager stayed way past closing to make sure we bought the car that was right for us. He did not rush us. He told us not to worry about the dealership closing he was there to help us decide which car was right for us. We arrived looking to by an A6. We thought that we were going to purchase a 4 cylinder. We test drove the 4 cylinder and then after talking to Chito we test drove the 6 cylinder. He made us realize that we would be happier in the 6 cylinder. He was right. After driving the 6 cylinder I would not have been happy had I purchased the 4 cylinder. I absolutely love the car. More
by love my A6
Employees Worked With
Do not remember name of sales manager but I did like him., Chito Vongchampa
