Audi South Austin
Austin, TX
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267 Reviews of Audi South Austin
Our service agent was very helpful from the start. We drove over a chunk of metal and it broke through the housing and sliced the coolant hose. The tow truck delivered it and we were contacted first t We drove over a chunk of metal and it broke through the housing and sliced the coolant hose. The tow truck delivered it and we were contacted first thing the next morning. Within a couple days, we were sent a very thorough video that had our technician describing all the checks done on the vehicle while actually showing us everything. I was impressed. I was similarly impressed by the fact that they did not tell me we needed other work done aside from what we brought it in for. My previous dealer always told us that something else was necessary and the cost would be high. The last compliment I have is that the work was completed 3 days earlier than expected. Best service I’ve had ever. More
Teddy was a great resource and very knowledgeable. He explained everything and walked me through navigating the car's technological features, which was very helpful! He explained everything and walked me through navigating the car's technological features, which was very helpful! More
Everything went so well. I’ve been on the market for a vehicle and was deciding between a couple other brands. I ended up seeing that Audi offered an FTB program, which would I’ve been on the market for a vehicle and was deciding between a couple other brands. I ended up seeing that Audi offered an FTB program, which would be easier to my credit situation. I inquired about a Q5 SPORT BACK, heard from Johnny Garza the next day, spoke briefly in text, and then hopped on a call. Immediately the conversation flowed well, no pressure to be sold on a vehicle, great communication, and clear understanding for my particular situation. Got everything processed in as little as a day, and got me my car. I will definitely suggest people to come here and work with him, amazing experience, amazing staff. Thank you. More
My service experience was excellent due to Brandon Arpin, he answered all my questions and gave me good advice on what i need to do to keep my vehicle in good running condition. He is my go to guy at the au he answered all my questions and gave me good advice on what i need to do to keep my vehicle in good running condition. He is my go to guy at the audi service department, i don’t plan on speaking to any other service advisors! More
I had a great experience with the service department. Brandon was great! He answered my questions and was very helpful. I was passed to Nic in sales and my experience was not was I was hoping for. He ver Brandon was great! He answered my questions and was very helpful. I was passed to Nic in sales and my experience was not was I was hoping for. He very much rushed me and did not show me options. I was made to feel like an inconvenience. I ended up calling Audi Dallas and leasing my car through them. More
We had an amazing experience purchasing our 2026 Audi A6 Prestige, thanks to Nic! From the very beginning, Nic was incredibly helpful in walking us through the different trim options for the Audi A6 and mak Prestige, thanks to Nic! From the very beginning, Nic was incredibly helpful in walking us through the different trim options for the Audi A6 and making sure we understood all of our financing choices. He was patient, knowledgeable, and made the entire process smooth and stress-free. One thing that really stood out was how far Nic went to make sure we got exactly what we wanted. He was able to track down a special color from another dealership so that we didn’t have to compromise on our preferences. That level of effort truly shows how much he cares about his customers. Throughout the entire process, Nic kept communication flowing and was always available whenever we had questions. He went above and beyond to make sure everything went perfectly from start to finish. Overall, this was an outstanding car-buying experience. We couldn’t be happier and we will absolutely be doing business here again in the future. Highly recommend working with Nic if you’re looking for a great car and exceptional service! Adding on to our Google review here to now mention Teddy. He was so very kind and helpful guiding me on leaning the features of our new car. Thanks guys! More



