
Audi South Coast
Santa Ana, CA
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383 Reviews of Audi South Coast
We drive out of our way to go to Audi South Coast because their customer service is that great!! We bought our car from Fletcher Jones, but their customer service is terrible. We will always come to Audi Sou their customer service is that great!! We bought our car from Fletcher Jones, but their customer service is terrible. We will always come to Audi South Coast. Jerry Martinez is outstanding! More
Eric Aguayo is wonderful service manager. He is helpful and knowledgeable. I know that my car is in good hands because he always makes sure that all the appropriate work gets done on my car! He is helpful and knowledgeable. I know that my car is in good hands because he always makes sure that all the appropriate work gets done on my car! More
Jerry Martinez helped me and my car was well taken care of. When I come here I always have great service. They take good care of you. Thank you. of. When I come here I always have great service. They take good care of you. Thank you. More
I’ve used Audi South Coast for service since I bought my Audi there 7 years ago and always felt they’ve delivered good service. Today I was reminded of that when interacting with Alexander Hamlin, a service Audi there 7 years ago and always felt they’ve delivered good service. Today I was reminded of that when interacting with Alexander Hamlin, a service advisor I have not had the privilege of working with previously. Alexander was very helpful, explained things in detail, kept me well informed, and offered me transportation while my car was at the dealer. All of those things are important, but what struck me the most was that Alexander was kind. And if you ask me that’s the most important quality to possess. It’s certainly one that this customer appreciated! Thank you! More
The staff at Audi South Coast were very conscientious about all the aspects of repairing our car. They did a meticulous job and kept us informed the entire time . They made sure the car looked brand new about all the aspects of repairing our car. They did a meticulous job and kept us informed the entire time . They made sure the car looked brand new before they returned the car. More
Denny Luu is the primary reason for the high rating - he handled my maintenance with ease and skill, and I am thorougly happy with how it overall went. Much appreciative of his work! handled my maintenance with ease and skill, and I am thorougly happy with how it overall went. Much appreciative of his work! More
I’ve had my fair share of service experiences over the years, but none have come close to the level of professionalism, care, and attention I’ve received from Jerry Martinez at Audi South Coast. Jerry is, years, but none have come close to the level of professionalism, care, and attention I’ve received from Jerry Martinez at Audi South Coast. Jerry is, without a doubt, the best and most courteous service advisor I’ve ever worked with. From the moment I dropped off my vehicle, Jerry made the process smooth and stress-free. He communicates clearly, keeps you updated every step of the way, and genuinely goes above and beyond to make sure your vehicle is taken care of. You can tell he truly cares about both the car and the customer. It’s rare to find someone so consistently kind, helpful, and knowledgeable. Thanks to Jerry, I actually look forward to servicing my vehicle, knowing it’s in good hands. Audi South Coast is lucky to have him—and so are the customers who get to work with him. More
Just had a great experience getting my car serviced at the dealership. Alex was awesome! He was super helpful, clear, and made the whole process easy. I’ll definitely be coming back next time! the dealership. Alex was awesome! He was super helpful, clear, and made the whole process easy. I’ll definitely be coming back next time! More
Had a fantastic experience with Jerry in service! Everything about my appointment was great - Jerry couldn’t have been more helpful and accommodating! Everything about my appointment was great - Jerry couldn’t have been more helpful and accommodating! More