Audi Spokane - Service Center

This appointment was the best appointment that we have ever had. Very efficient and polite. ever had. Very efficient and polite. More

From the advisor to the technician every one was professional. Waiting area was clean comfortable. professional. Waiting area was clean comfortable. More

I needed my fuel tank dropped to put a failed sensor in. I was told pretty much all day to complete the task. I was bummed, but it needed to be done. Kyle kept me informed and I appreciated that. To my ec I was told pretty much all day to complete the task. I was bummed, but it needed to be done. Kyle kept me informed and I appreciated that. To my ecstatic surprise, the sensor ended up being on the outside, so I received a text after only 90 minutes that said it was completed and ready to pick up. I met with Jacob (there are 2, but I don’t know how to differentiate other than the Jacob whose desk is right next to Kyle’s) and he had my key for me. He kindly walked with me to my A5 in case I had questions. Jacob’s service is outstanding! The most helpful, patient & respectful person I’ve met at Audi and everyone is extremely helpful, so that means something. I absolutely love the video at the end that the Tech creates, going over everything that was done with additional feedback. Ive been here twice and I have zero complaints. More

Excellent service, good customer service and reliable. Thank you for making everything smooth for me!! Thank you for making everything smooth for me!! More

Always great service. The service advisors are very good at explaining everything and making sure you are taken care of. Things always go smooth and quick and if there are The service advisors are very good at explaining everything and making sure you are taken care of. Things always go smooth and quick and if there are any delays they make sure to notify you asap. More

Seven year old Audi Q5 needed battery replacement. Online scheduling got me in next morning. Battery replaced and oil change by 9:30 am. Awesome! Online scheduling got me in next morning. Battery replaced and oil change by 9:30 am. Awesome! More

Having my 2010 VW Jetta in for maintenance at VW AutoNation has to be one of the best experiences I have ever had! From the start of the appointment and all the way through, Patrick Rivera was help AutoNation has to be one of the best experiences I have ever had! From the start of the appointment and all the way through, Patrick Rivera was helpful and kept me updated with needed information so I could make necessary choices for needed repairs. I highly recommend using them! More

I have always had a pleasant experience when dealing with the service team here. They do not pressure you into anything and explain the repairs clearly. I will bring my vehicle back for all service/repairs n the service team here. They do not pressure you into anything and explain the repairs clearly. I will bring my vehicle back for all service/repairs needed. More

Service Department was top notch. Jacob was courteous, knowledgeable and honest. The technician was top notch. Jacob was courteous, knowledgeable and honest. The technician was top notch. More

I recently had minor maintenance done and ordered a new key fob at the Audi dealership. The entire experience was excellent—easy to schedule with helpful reminders, and the day-of service was timely and we key fob at the Audi dealership. The entire experience was excellent—easy to schedule with helpful reminders, and the day-of service was timely and well explained. The pricing was reasonable and competitive, and the staff was friendly and attentive throughout. Most importantly, I trust them, which is why I rated the experience five stars. More