Audi Spokane - Service Center

Oil change was done quickly and efficiently. The service members were very respectful of our time The service members were very respectful of our time More

Great service as always. Good communication from the time I dropped off the car to when I picked it up. After the service we went over what was preformed and some areas of co Good communication from the time I dropped off the car to when I picked it up. After the service we went over what was preformed and some areas of concern that were well documented. This is the only place I'll take my VW. More

Quick, friendly, honest, well documented, clean, efficient, pleasant service experience. Location was super easy to locate. Our service rep Brecken was top notch. So pleasant and knowledgeable. Woul efficient, pleasant service experience. Location was super easy to locate. Our service rep Brecken was top notch. So pleasant and knowledgeable. Would totally recommend this VW Dealership. More

Several complaints… We were waiting for a call back concerning a part for weeks! And we did follow up every few days We brought our car in with 3 things wrong that we told them about ( reason for the concerning a part for weeks! And we did follow up every few days We brought our car in with 3 things wrong that we told them about ( reason for the service) , yet they needed to diagnose all three for almost $600… We’re told other things needed to be serviced at an outrageous cost… just had all done for 1/4 of the price locally… Best experience is that we brought car in because side mirrors didn’t work. They diagnosed that ($), ordered a part and when I picked up the car the mirrors still didn’t work… needed another part that they neglected to disclose until I was picking up the car… I live about 2 hours away … so, drove home with mirrors that still didn’t work. Absolutely no follow through…no pride in their work… awful service, never going back! More

Excellent service as always. Prompt, customer focus and reliable! Thank you taking such good care of us and our VW Atlas. Prompt, customer focus and reliable! Thank you taking such good care of us and our VW Atlas. More

Always take my wife's car to this dealership, the staff is very professional and friendly. They always give me updates on the status of her car. is very professional and friendly. They always give me updates on the status of her car. More

Fantastic service from the time I dropped my car off. Great communication through Out the service and was impressed with the video showing me what they were servicing and seeing. Great communication through Out the service and was impressed with the video showing me what they were servicing and seeing. More

The people I dealt with in the service department were courteous, and completed the service I requested in the time promised. courteous, and completed the service I requested in the time promised. More

Everyone I dealt with was very friendly. I say everyone because in the month and a half my car was in, I dealt with 3 different people. I brought it in for a check engine light and the epc I say everyone because in the month and a half my car was in, I dealt with 3 different people. I brought it in for a check engine light and the epc light. I was informed there was a recall that needed to be done. I agreed to have them do it. After a few weeks of asking for updates all I got back was information on the recall. They had forgotten why I had brought it in and when I brought it up they seemed uninterested in anything other than the recall. When I spoke with a second service writer he informed me that he had no notes of the EPC light or any check engine light codes. So we started over. I was then given a quote of 14 hours to do my motor mounts which had been leaking. 2 full days to do that job? I finally put my foot down and asked that they button up their recall work so I could pick it up and take it to another shop. Nobody contacted me to tell me it was ready. When I picked it up the car now had a new misfire. Which was not there when I brought it in. When it rains in pours. Needless to say, the communication was really awful. I shouldn't have to call every few days asking for ANY information on the car. The fellas in the service shop are friendly. Thats not enough for me to ever take my car back there. More

Just back from living in another city for 5 years. I just had a routine service done on my Audi. The dealership is performing better than ever! Great communication, friendly service department personn I just had a routine service done on my Audi. The dealership is performing better than ever! Great communication, friendly service department personnel, and faster than expected completion. More