Audi Spokane - Service Center
Spokane Valley, WA
326 Reviews of Audi Spokane - Service Center
The tech was highly professional, with efficiency and high degree of focus on my safety. He demonstrated a supreme knowledge of the vehicle, with a complete assessment of the car's status and potentia high degree of focus on my safety. He demonstrated a supreme knowledge of the vehicle, with a complete assessment of the car's status and potential problems. More
I brought my Audi Q5 for a required oil change and routine maintenance check. The Service Team and Sales Consultant were very friendly, knowledgeable, and accommodating. routine maintenance check. The Service Team and Sales Consultant were very friendly, knowledgeable, and accommodating. More
I dropped off my 2016 A6 that I just bought and asked them to do a complete inspection and to do oil change they said they found nothing wrong with the car. I was expecting them to find something. And th them to do a complete inspection and to do oil change they said they found nothing wrong with the car. I was expecting them to find something. And they sent me a video of the inspection. I thought the video was awesome. They have great staff and very clean dealership. It will be the only dealership that I will be taking my Audi to. More
Service personal was professional and helpful. However, I was initially told that it would take 4 hours to service the car. I am from Pullman WA and so made plans accordingly. when I arrived at However, I was initially told that it would take 4 hours to service the car. I am from Pullman WA and so made plans accordingly. when I arrived at 9:30 they wanted to keep the car over night. when I told them I was from Pullman they did get it to me by 6pm but if I had known it was going to take that long I would have made different plans. I could have left it overnight if I had been informed of that before I arrived. More
Kyle and Zack were very helpful. My only request would be to have my car washed and vacuumed. Kyle said it was because of the weather and that they normally do car washes in the sp My only request would be to have my car washed and vacuumed. Kyle said it was because of the weather and that they normally do car washes in the spring and summer months. Overall the service department was super helpful More
Fast, Friendly and very clean dealership. They make you feel welcome and informed. I am looking forward to working with them on my next new Audi. They make you feel welcome and informed. I am looking forward to working with them on my next new Audi. More
Employees are always friendly and helpful. They were upfront with the costs of services and gave different options for the recommended things my car needed done. They are not pushy at all. They were upfront with the costs of services and gave different options for the recommended things my car needed done. They are not pushy at all. More
Ken VanHorn and his team are committed to customer satisfaction- transparent, professional and thorough. Kyle in service was responsive and informative. Ken's dedication to a positive customer experie satisfaction- transparent, professional and thorough. Kyle in service was responsive and informative. Ken's dedication to a positive customer experience will keep me coming back to Audi Spokane. More