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Audi Stevens Creek
San Jose, CA
2,105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,105 Reviews of Audi Stevens Creek
February 19, 2019
Another great experience -- lease return and pre-owned purch I can't say enough things positive. We started working on our Q5 lease return with Zahib Rahim and ended up with a pre-owned Honda Accord. Great e I can't say enough things positive. We started working on our Q5 lease return with Zahib Rahim and ended up with a pre-owned Honda Accord. Great experience, no pressure, very easy. Of course, Joe Q. and his team helped us along the way. More
by ashtons
Verified CustomerEmployees Worked With
Zabih Rahim, Joseph Quinonez, Rachel Fuentes
February 19, 2019
Had vehicle I wanted, customer service fell short Been in the market for a CPO Audi for a few weeks. Audi Stevens Creek has a good selection of late model cars that were service loaners. Finally fou Been in the market for a CPO Audi for a few weeks. Audi Stevens Creek has a good selection of late model cars that were service loaners. Finally found the exact car (model, color, options) and contacted them to make the deal. There was an error on the price listed on their website, which they finally agreed to honor. I flew in from Southern California to purchase and drive back. It was raining, so very difficult to inspect the vehicle. Not a concern, I thought, since it was a CPO and been thoroughly checked and reconditioned.... this is where I was wrong. Car had not been detailed well. Car wax marks on dark plastic, dirt in the back seat and cargo area. Additionally there were 2 small chips in the windshield that should have been filled or the windshield replaced. Finally, the car developed a whining/buzz at the top of the windshield at higher speeds. Called back to inquire and was told the car was completely reconditioned and that they couldn't explain the issues. They did offer to pay to have the car detailed and window repaired locally. However, the fact that the car was not checked prior to sale was troubling. I expected more from a CPO vehicle given my past experience. If the car wasn't the exact model I wanted, it would have been a different decision to purchase from Audi Stevens Creek. More
by bert49
Employees Worked With
Tanya Vinciale, Alex Ewing, Bob Slocum, Mohammad Farhad
February 17, 2019
Excellent experience purchasing Audi at Audi Stevens Creek My experience purchasing an Audi on my own, without my husband's assistance or direction, far surpassed my expectations. My salesman Hamid Shir was t My experience purchasing an Audi on my own, without my husband's assistance or direction, far surpassed my expectations. My salesman Hamid Shir was top notch..... so knowledgeable, so very kind and patient, answering my multiple questions. He even came to the nursing home to facilitate my husband's signatures! At the same time, he never pressured me to buy anything. He also was very skilled in negotiating an agreeable price with me as well as with his manager Frank Garcia, who was also very kind and helpful. Jana Gaytan was also so very helpful in taking care of the business and legal paperwork involved in buying the car. She was very patient and kind, having to redo the paperwork multiple times when I would change my mind regarding title, etc. Frank Garcia, manager, was also very kind, patient, reasonable, and efficient in facilitating the purchase of my car. I hope I am fortunate to be able to work with these three individuals when I purchase my next Audi. More
by q5buyer
Employees Worked With
Frank Garcia, Zabih Rahim, Jana Gaytan, Hamid Shir, Taylor Mitchell
February 17, 2019
Finally, we have our SQ5! They accomodated us even if they have to stay after working hours, just so we can bring home our new car that night! 😊 special shout out to Taylor a They accomodated us even if they have to stay after working hours, just so we can bring home our new car that night! 😊 special shout out to Taylor and Jana 😊 More
by TeamZ-B!
Employees Worked With
Jana Gaytan, Taylor Mitchell
February 17, 2019
My cab Nader was patient understanding and had my best interests!!!👍🏽🏝😎🌈 Mohammed was was exactly what I expected from a sales manager. Rachel was “ti Nader was patient understanding and had my best interests!!!👍🏽🏝😎🌈 Mohammed was was exactly what I expected from a sales manager. Rachel was “tired” and a little “ edgy” More
by Cab
Employees Worked With
Nader Djomehri, Rachel Fuentes
February 15, 2019
Dealership relationship Always great to deal with the same people. It goes like I plan it . Never back flaw , recommend friends and family. I consider To continue buying Always great to deal with the same people. It goes like I plan it . Never back flaw , recommend friends and family. I consider To continue buying my cars here ......... More
by baltodano.jimmy
Employees Worked With
Tenzin Soepa, Joseph Quinonez, Jana Gaytan, Andrei Smith
February 14, 2019
EXCELLENT Frank G., Zabih R., and Jana G., were all great. Seamless process, and I left feeling satisfied with my lease. If/when I get another Audi, this will b Frank G., Zabih R., and Jana G., were all great. Seamless process, and I left feeling satisfied with my lease. If/when I get another Audi, this will be my first stop. More
by AudiS4_johnson
Employees Worked With
Frank Garcia, Zabih Rahim, Jana Gaytan
February 12, 2019
Excellent Service Taylor provides exceptional service and knowledge about the vehicles, as well as answering all my questions and concerns thoroughly. He made my buying Taylor provides exceptional service and knowledge about the vehicles, as well as answering all my questions and concerns thoroughly. He made my buying experience easy and went above and beyond to meet my expectations and get me to the value i was willing to pay in order to allow me to leave with a brand new car. More
by nidakriang
Employees Worked With
Wayne Wallace, Taylor Mitchell
February 11, 2019
Great Service Kody and team were very knowledgeable, helpful, and friendly. Great customer service from everyone. It was a good experience. I will definitely purcha Kody and team were very knowledgeable, helpful, and friendly. Great customer service from everyone. It was a good experience. I will definitely purchase another vehicle from them. More
by vince.agcaoili
Employees Worked With
Kody Root, Joseph Quinonez
February 07, 2019
Excellent! It was a great experience to get my Q5. I'll definitely recommend her for anyone who wants to get Audi. You won't regret it. It was a great experience to get my Q5. I'll definitely recommend her for anyone who wants to get Audi. You won't regret it. More
by Brad
Employees Worked With
Cassandra Crawford
