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Audi Stevens Creek
San Jose, CA
2,105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,105 Reviews of Audi Stevens Creek
December 15, 2018
Horrible dealer doesn't take care of customer Purchased new car, needed some things taken care of, the dealership is making it a horrible experience to get these resolved. It's taking away from wh Purchased new car, needed some things taken care of, the dealership is making it a horrible experience to get these resolved. It's taking away from what was suppose to be a great experience of buying my Audi. Could not recommend this dealership. More
by Daycepticon
Employees Worked With
Tenzin Soepa, Andrei Smith
December 15, 2018
Audi Stevens Creek Used Car Sales is Fabulous This is the second Audi Q5 I have bought from this dealership.Every person there is a star! I called to ask what they had in 2018, low mileage loane This is the second Audi Q5 I have bought from this dealership.Every person there is a star! I called to ask what they had in 2018, low mileage loaner Q5s - they told me. I got there and the sales associate, Rob, was informed and ready. He took me to the exact car I wanted, including a Bose audio system and a towing package in a light color car, We had a test drive, he explained what was new in the 2018 Q5 model from what the 2012 Q5 I had. He was super well-informed about every detail. James the sales manager was courteous and receptive to my complaint about the initial trade in valuation and gave me a fair price. Wayne, the Finance person,was the most efficient and courteous finance person I have encountered to date at dealerships in discussing add ons. The car I chose did not have roof-rack crossbars, or a cover for the baggage compartment. Rob called me next morning to say he had located those two items for me and was throwing in an all-weather floor mat for the baggage compartment. I could not be happier! Bravo to a well-tuned dealership! More
by RAY.L, STANFORD UNIVERSITY
Verified CustomerEmployees Worked With
Rob Fowler, James Burnham, Wayne Wallace
December 15, 2018
Almost perfect shopping experience The salesperson I worked with, Taylor Mitchell, is top notch, and provided one of the best car shopping experience I ever have. He is friendly, knowle The salesperson I worked with, Taylor Mitchell, is top notch, and provided one of the best car shopping experience I ever have. He is friendly, knowledgeable, takes the time answer questions, and puts no pressure to try to close the deal. Taylor made the difference in my decision to buy the car. I would recommend him anytime. The finance manager who approved the pricing made a rude remark when I asked about how the rebate was applied which ruin the otherwise perfect experience for me. More
by K
Employees Worked With
Wayne Wallace, Taylor Mitchell
December 15, 2018
Excellent service This was the best experience I've had in buying a car. They are kind, informative and not the least bit pushy. They made the whole experience enjoyabl This was the best experience I've had in buying a car. They are kind, informative and not the least bit pushy. They made the whole experience enjoyable and we walked out with the car we wanted and big smiles on our faces. Highly recommend. More
by SN
Employees Worked With
Zabih Rahim
December 14, 2018
KODY ROOT is a Friendly, No Pressure salesman After contacting Kody Root and only having pictures to look at on the internet, I drove 160 miles to see the CPO Audi S5. After looking it over and dr After contacting Kody Root and only having pictures to look at on the internet, I drove 160 miles to see the CPO Audi S5. After looking it over and driving it, I decided I wanted it and told Kody that I didn't have time a lot of time, so I went straight to what I considered a fair price. Within 5 minutes the CPO Sales Manager approved it and then I was on my way, after the usual paperwork. More
by Frank B, Cameron Park
Employees Worked With
Kody Root
December 12, 2018
Our new Audi Q5 My spouse looking for a new Car and her preference was Audi. Honestly, more than car I like customer service at Audi Stevens Creek and of course my s My spouse looking for a new Car and her preference was Audi. Honestly, more than car I like customer service at Audi Stevens Creek and of course my spouse she loved the car therefore deal is closed. Thank you Audi!! wish you all the best and keep up the good work.!! More
by ciscomanishccie
Employees Worked With
Zabih Rahim, Wayne Wallace, Hamid Shir
December 12, 2018
Excellent Sales Associate Went looking for a new car to buy and stopped by this dealership out to check out Audi s Met Taylor while walking around the lot. Very personable, Went looking for a new car to buy and stopped by this dealership out to check out Audi s Met Taylor while walking around the lot. Very personable, non-pushy and knowledgeable sales associate. If you are looking for a good experience in buying an Audi, I would encourage you to reach out to Taylor and use him as your guide on picking the right car. More
by MarcB
Employees Worked With
Taylor Mitchell
December 12, 2018
Friendly All the staff members are warm and friendly, meeting Hamid shir and Zabih Rahim was the best of our experience at Audi. And the assistant provided by All the staff members are warm and friendly, meeting Hamid shir and Zabih Rahim was the best of our experience at Audi. And the assistant provided by joerry is well appreciated. More
by Kritika Sharma
Employees Worked With
Zabih Rahim, Wayne Wallace
December 11, 2018
GREAT service All I can say is that this dealer ship was great. Very knowable & polite. Finance was fast no problems. I would and already have recommend this dealer All I can say is that this dealer ship was great. Very knowable & polite. Finance was fast no problems. I would and already have recommend this dealership to coworkers and friends . It was one of the easiest and pleasant and fun experiences buying a car. More
by donnalkelly
Employees Worked With
Tenzin Soepa, Wayne Wallace, Andrei Smith
December 11, 2018
Audi A3 eTron white Loved the promptness, and a great sales experience with little to no push in making the deal. I’ll recommend Mariatu Kamara as a sales representative Loved the promptness, and a great sales experience with little to no push in making the deal. I’ll recommend Mariatu Kamara as a sales representative if you are considering this dealership. More
by Babyradha
Employees Worked With
Mariatu Kamara, Jana Gaytan
