Audi Stevens Creek

Guest experience I was very impressed with the communication and customer service. I was made a priority and all my questions were answered promptly. Nothing but excel I was very impressed with the communication and customer service. I was made a priority and all my questions were answered promptly. Nothing but excellence! More

Painless, everyone was helpful and efficient Had an idea of what we wanted when we visited the dealer. Emane was friendly and helpful and the rest of the staff was always available and made it an Had an idea of what we wanted when we visited the dealer. Emane was friendly and helpful and the rest of the staff was always available and made it an easy experience. More

Large selection and great salespeople From the salesman (Jimmy) to the finance department, this dealership is the best Audi dealer in Northern California. I have purchased at Niello in Sac From the salesman (Jimmy) to the finance department, this dealership is the best Audi dealer in Northern California. I have purchased at Niello in Sacramento, Rocklin Audi, and Audi Marin. Best experience of all. Also, larger selection than all 3 combined. More

Pleasant and efficient I just purchased a new Audi Q5 from Audi of Stevens Creek. The whole process took less than 2 hours between two separate visits which I think is very I just purchased a new Audi Q5 from Audi of Stevens Creek. The whole process took less than 2 hours between two separate visits which I think is very efficient as far as buying a new car goes. Cassandra is on top of her game and was able to answer my questions immediately, and we had a car selected that matched my requirements within minutes. The price was right and I purchased the car the next day. People in the dealership are all friendly and attentive, as soon as I walked in people asked me if I needed help, in a non pressuring way. Overall I am very happy with the dealership and the whole experience. One little weirdness was that the sales assistant called me an hour after I drove away with the new car and asked if I was still interested and would come in today. I guess there was a communication gap. Why not 5 stars? I was a bit taken aback by the almost $15000 'additional warranty' list that Rachel was trying to push on me with good reasons why any of these 'is necessary'. More

Fair, fast, professional Enjoyed my experience with the team at Stevens Creek. Was able to get a lot of the process out of the way over email prior to my visit which works wel Enjoyed my experience with the team at Stevens Creek. Was able to get a lot of the process out of the way over email prior to my visit which works well with my schedule. I also appreciated the no xx approach. Felt I got a fair deal overall. More

Great Experience The dealership was helpful and guided me thoroughly to get my first car. I was able to test drive the car before purchasing and overall it was a great The dealership was helpful and guided me thoroughly to get my first car. I was able to test drive the car before purchasing and overall it was a great experience. More

Best experience! I can not say enough about everyone that helped in the transaction of my new Q5, I never felt hurried or pressured in obtaining my new suv, just the o I can not say enough about everyone that helped in the transaction of my new Q5, I never felt hurried or pressured in obtaining my new suv, just the opposite in fact, everyone seemed to have my best interest in mind. The whole experience was painless and I will defiantly recommended you to everyone in the future. We really wanted the Audi jacket thrown into the deal and for that it was disappointing, my husband thought it would be great advertisement!!! ( ha, ha)😃 More

Fast & smooth experience It was a smooth experience working with Andrei & the team for my purchase. Have a nice test drive in in my car choice without pressure. The transactio It was a smooth experience working with Andrei & the team for my purchase. Have a nice test drive in in my car choice without pressure. The transaction process was quick, everyone were nice & answered my concerns. More

First time Audi owner Its was awesome experience, Joseph and Sal did awesome work and was extremely helpful.it was quick to get all the paper work done. Overall, we had a g Its was awesome experience, Joseph and Sal did awesome work and was extremely helpful.it was quick to get all the paper work done. Overall, we had a great experience and are very excited and pleased with our new Q5! More

Great Experience Process was quick and painless. Andrei tried his best to satisfy my requests and was very honest. He was very willing to accommate my budget and answe Process was quick and painless. Andrei tried his best to satisfy my requests and was very honest. He was very willing to accommate my budget and answering any questions I has. More