
Audi Stevens Creek
San Jose, CA
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2,105 Reviews of Audi Stevens Creek
First time Audi owner Everyone we worked with and encountered was extremely helpful. Zabih really worked hard to make us happy and I genuinely felt like he wanted to do so. Everyone we worked with and encountered was extremely helpful. Zabih really worked hard to make us happy and I genuinely felt like he wanted to do so. Overall, we had a great experience and are very excited and pleased with our new Q7! More
Very smooth transition to the new lease My complicated requirements were nicely accommodated by friendly staff and very smooth and seamless transition to an old Q3 and a new Q3 was arranged My complicated requirements were nicely accommodated by friendly staff and very smooth and seamless transition to an old Q3 and a new Q3 was arranged with the satisfactory offer. More
Andrei is great I know some reviews sound canned when they're overly positive, but I can whole heartedly say Andrei at Stevens Creek was a joy to do business with. He I know some reviews sound canned when they're overly positive, but I can whole heartedly say Andrei at Stevens Creek was a joy to do business with. He and his team worked with me with any questions I had extremely efficiently, while also meeting any of my number needs that were reasonable. A+ service. More
Great experience I recently purchased my Audi Q7 and it was a pleasant experience dealing with Tenzin and other people at the dealership. We agreed on price and once w I recently purchased my Audi Q7 and it was a pleasant experience dealing with Tenzin and other people at the dealership. We agreed on price and once we were there at the dealership, it was quick to get all the paper work done. We got out in 25 mins. Things were explained clearly and we felt comfortable making the purchase. More
Got my dream car I thought I wasn't going to be able to get my dream car I wanted, but I DID. Thanks to the Cassandra !! She was the best most positive person and was I thought I wasn't going to be able to get my dream car I wanted, but I DID. Thanks to the Cassandra !! She was the best most positive person and was going to make it happen for me More
After another dealer shafted me, Stevens Creek came through I was looking for a very specific used sports car and two dealerships had them. I made the mistake of choosing the other for my first visit. An hour i I was looking for a very specific used sports car and two dealerships had them. I made the mistake of choosing the other for my first visit. An hour into my drive, after confirming TWICE with the other dealership, I called to confirm a third time. The salesperson informed me that actually, my car had been sold (after they hard pulled my credit and set a time for me to come get it, which is pretty harsh). I called Cassandra at Stevens Creek and she got the car ready for me to come see it IN THE NEXT FIFTEEN MINUTES. She already had someone ready to test drive the car with me AND another to evaluate my trade-in. She then had one person work on finance while another mapped out all my warranty options, who consulted with another staff member who collects the car I was buying who wrote out which things I should worry about in the next 50k miles. No one upsold me on a single thing. I got great financing, fair trade-in, the car was immaculate and had a frankly excessive amount of verified preventative maintenance done by Stevens Creek (refreshing all the fluids, new tires, etc., which on an M3 is expensive). I was in and out in maybe an hour and a half. Bar none, the best dealership experience I've ever had in my life. Call Cassandra at Stevens Creek! More
Fast, efficient and knowledgeable I conducted a mission to surprise my wife on her birthday. It was a complicated task, as I had to trade her Audi in as well. Tenzin, Andre, and Rachel I conducted a mission to surprise my wife on her birthday. It was a complicated task, as I had to trade her Audi in as well. Tenzin, Andre, and Rachel were unbelievably accomodating. I have never dealt with a better dealership. More
Excellent Tenzen, Jo and Wayne and the whole team made the experience painless. Even with a challenging previous issue with VW Capitol Finance that risked delay Tenzen, Jo and Wayne and the whole team made the experience painless. Even with a challenging previous issue with VW Capitol Finance that risked delaying our lease purchase, that Jo took charge of. More
Very friendly and professional sales staff Hamid, Zabih and Jana are the most professional and friendly staff I have worked with at a car dealership! Great customer service, which is very rare Hamid, Zabih and Jana are the most professional and friendly staff I have worked with at a car dealership! Great customer service, which is very rare when buying a car. More
Excellent service We had an excellent experience working with Tenzin, Jo and Wayne in getting our Q3 leased. We will definitely recommend Audi Stevens Creek to friends We had an excellent experience working with Tenzin, Jo and Wayne in getting our Q3 leased. We will definitely recommend Audi Stevens Creek to friends and family. More