Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Stevens Creek
San Jose, CA
2,106 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,106 Reviews of Audi Stevens Creek
October 02, 2018
Highly Satisfied and would strongly recommend this dealer Our experience at StevensCreek Audi was excellent. Sal, AJ and Jana were friendly, knowledgeable and very helpful. They all went out of their way to h Our experience at StevensCreek Audi was excellent. Sal, AJ and Jana were friendly, knowledgeable and very helpful. They all went out of their way to help us get a great deal. Thank you! More
by SM
Verified CustomerEmployees Worked With
Sal Velazquez, AJ Vera, Jana Gaytan
October 02, 2018
Thank you very much for helping me get the car and deal that I hoped for. And for letting us drive more than one. It really helped. very much for helping me get the car and deal that I hoped for. And for letting us drive more than one. It really helped. More
by Crissieheart
Employees Worked With
Tenzin Soepa, Jana Gaytan, Andrei Smith
October 01, 2018
Sal was very professional and friendly. All of our needs was met in a very professional, honest and without any unnecessary delays. we were able to come up with a deal that was satisfactory All of our needs was met in a very professional, honest and without any unnecessary delays. we were able to come up with a deal that was satisfactory to both parties. Thank you. More
by neday
Employees Worked With
Sal Velazquez, Wayne Wallace
October 01, 2018
Awesome . I have dealt with StevensCreek audi since 1991. The experience is always Excellent. I live in Northern Marin and pass at least 5 other Audi dealers . I have dealt with StevensCreek audi since 1991. The experience is always Excellent. I live in Northern Marin and pass at least 5 other Audi dealerships to StevensCreek because of the outstanding sales and service I receive. Cassandra is the tops. More
by Robb
Employees Worked With
Ray , Tony Newell, Joseph Quinonez, Jana Gaytan, Rachel Fuentes, Mohammad Farhad, Cassandra Crawford
October 01, 2018
No service after the sale. I have been working with the internet sale managers Tenzin and Andrei over emails on purchasing the 2018 Q7. They were both responsive prior to the sa I have been working with the internet sale managers Tenzin and Andrei over emails on purchasing the 2018 Q7. They were both responsive prior to the sale and after some negotiations back and forth we agreed on the purchase price. One day prior to my arrival at the dealership to pick up the car, they asked me to send the list of three cars I wanted to look at based on priority 1 to 3 so they can prep the cars and have them ready. The next day, when I arrived, the cars were not on the lot at 11 am appointment. It took 2 hours for the car to be brought to the lot at about 1 pm. By the time, the car was delivered to us, it was 5 pm. Since we drove from 2 hours away, not have the car ready for test drive by the appointment time was not good. Second issue: It was late and I was in hurry to drive back home, when the car was delivered to me. In the next morning I noticed there was an imperfection, the rear right bumper and metal frame was not flushed. I contacted the dealer several time before getting a response. And the response was: "You can bring it into our store or your local dealership. I believe it should be covered under warranty.". This tells you that the dealer doesn't care about anything after the sale. I regretted I went to this dealer over $200 extra discount. More
by tamanguyen
Employees Worked With
Tenzin Soepa, Andrei Smith
October 01, 2018
Extremely Satisfied/highly recommend this dealer I've had some pretty bad experiences with car dealers since moving to CA. I would say my experience with the San Jose Audi dealer by far was the best I've had some pretty bad experiences with car dealers since moving to CA. I would say my experience with the San Jose Audi dealer by far was the best I've experienced! Alfredo Velazquez (sales) was fantastic and took time to help us with the purchase of a new Audi (wasn't planned actually) and went out of his way to enable a test drive which sealed the deal. Frank Garcia (manager) was fantastic as was Jon Cornelius who was very informative and Cassandra Crawford as she had the same car. Overall one of the best experiences I've had purchasing a new vehicle! More
by jmw1123
Employees Worked With
Alfredo Velazquez
September 30, 2018
Smooth process, everyone was super helpful Great service, and I love the car. I went in knowing exactly what I wanted, and was all-too-ready to move quickly, but no-one tried to take advantage Great service, and I love the car. I went in knowing exactly what I wanted, and was all-too-ready to move quickly, but no-one tried to take advantage of my resolve. Everyone was really great and took the time to make sure I was happy. More
by MICHAEL@MROZ.IO
Employees Worked With
Alex Ewing, Rachel Fuentes
September 29, 2018
Great service Aj was super knowledgeable and helpful. Signing paperwork was easy and quick!!! AJ listened to me and did not add pressure to the situation. He was Aj was super knowledgeable and helpful. Signing paperwork was easy and quick!!! AJ listened to me and did not add pressure to the situation. He was confident but very nice. More
by catherinecranston1
Employees Worked With
AJ Vera, Rachel Fuentes
September 29, 2018
Excellent service. Love my new A4! Love my new Audi A4. I couldn't ask for better service, Andrei who found me the exact car that I was looking for, and Tenzin, AJ who assisted me thro Love my new Audi A4. I couldn't ask for better service, Andrei who found me the exact car that I was looking for, and Tenzin, AJ who assisted me through the whole closing process. I love dealing with this Audi dealership. So accommodating and thorough. I look forward to my continued relationship with Audi Stevens Creek! I love my White A4! Silvana More
by Silvana
Employees Worked With
Tenzin Soepa, AJ Vera, Wayne Wallace, Andrei Smith
September 29, 2018
Excellent no pressure purchase Tenzin and Jorrel and AJ were very patient as we struggled with the options and colors for our new Q5. Jorrel and AJ explained in detail the technical Tenzin and Jorrel and AJ were very patient as we struggled with the options and colors for our new Q5. Jorrel and AJ explained in detail the technicals of the vehicle and Tenzin closed our deal in a much appreciated patient and relaxed manner. Thanks so much to these guys! More
by Freekik
Employees Worked With
Tenzin and Jorrel, Tenzin Soepa, AJ Vera, Andrei Smith
